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Food And Beverage Team Member

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Zorra

AI generated summary

  • You must be enthusiastic, personable, and experienced in hospitality, able to thrive under pressure, self-motivated, detail-oriented, and eager to learn and grow in your role.
  • You will set up the restaurant and bar, engage with guests, take orders, upsell items, and deliver exceptional hospitality to enhance the dining experience and uphold brand reputation.

Requirements

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Responsibilities

  • Setting up the restaurant and bar for service, ensuring that all standards of presentation are met.
  • Serving as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.
  • Engaging with guests, taking their food and beverage orders, using upselling opportunities to enhance their experience, and creating a welcoming atmosphere that puts a smile on their face.
  • Delivering unforgettable hospitality experiences and being a part of the vibrant team.

FAQs

What are the key responsibilities of a Food and Beverage Team Member at Holiday Inn Oxford?

As a Food and Beverage Team Member, your key responsibilities include setting up the restaurant and bar for service, delivering exceptional hospitality to guests, taking food and beverage orders, engaging with guests, and ensuring a welcoming atmosphere.

What qualifications or experience do I need to apply for this role?

The ideal candidate should have proven experience in a hospitality environment, preferably in hotel or restaurant operations, along with a genuine passion for the hospitality industry and the ability to remain calm in high-pressure situations.

Are there any specific personal qualities required for this position?

Yes, candidates should possess a contagious enthusiasm for creating memorable guest experiences, a positive outlook, a warm and approachable demeanor, and a strong attention to detail.

What benefits are offered to Food and Beverage Team Members?

Benefits include employee discounts on bedroom rates, access to the IHG employee room benefit program, shopping discounts, eye care support, counseling sessions, legal and money advice, hospital and death benefit plans, a cycle to work scheme, wellbeing resources, free meals on duty, and free parking.

Is there opportunity for growth within this role?

Yes, we encourage a willingness to learn and a desire to develop within the role, which may lead to further opportunities for career advancement within our organization.

Where is the Holiday Inn Oxford located?

The Holiday Inn Oxford hotel is conveniently located just off the A34, only three miles from Oxford town centre, with easy access to transportation options and nearby attractions.

What is the work environment like at Holiday Inn Oxford?

The work environment is vibrant and focused on delivering outstanding hospitality experiences, where your unique personality is valued, and teamwork is encouraged to create a welcoming atmosphere for guests.

What is the dress code for Food and Beverage Team Members?

While specific dress code details may vary, team members are typically expected to maintain a professional appearance that aligns with the hotel's brand image.

Can I expect to receive training when I start this job?

Yes, new team members will receive training to ensure they are equipped with the necessary skills and knowledge to provide exceptional service and succeed in their roles.

What are the working hours for this position?

Working hours may vary depending on the hotel's needs, including shifts during mornings, afternoons, evenings, and weekends.

A highly experienced management company with a growing collection of owned multi branded mid to upscale properties.

Travel & Leisure
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

LGH Hotels Management Ltd. specializes in managing and developing hotels across the UK, focusing on enhancing guest experiences and operational efficiency. Their ultimate mission is to deliver exceptional hospitality while maximizing value for stakeholders, including owners and investors. The company's purpose revolves around creating memorable stays for guests through high standards of service, innovative practices, and sustainable management, ultimately contributing to the growth and success of the hotel industry.