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Food And Beverage Team Member

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LGH Hotels Management Ltd

3mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Bristol

AI generated summary

  • You should be enthusiastic, engaging, and experienced in hospitality, able to handle pressure, work independently, and possess a positive demeanor with a keen attention to detail.
  • You will set up the restaurant and bar, engage with guests, take orders, upsell items, and create a welcoming atmosphere to ensure exceptional service and maintain brand reputation.

Requirements

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Responsibilities

  • Setting up the restaurant and bar for service, ensuring that all standards of presentation are met.
  • Acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.
  • Engaging with our guests, taking their food and beverage orders.
  • Using upselling opportunities to enhance their experience.
  • Creating a welcoming atmosphere that puts a smile on their face.

FAQs

What are the primary responsibilities of a Food and Beverage Team Member at Holiday Inn Bristol - Filton?

The primary responsibilities include setting up the restaurant and bar for service, taking food and beverage orders, engaging with guests, upselling to enhance their experience, and maintaining high standards of presentation and service.

What qualities does the ideal candidate for this role possess?

The ideal candidate has a contagious enthusiasm for hospitality, the ability to engage with others, proven experience in a hospitality setting, composure in high-pressure situations, a positive demeanor, a willingness to learn, and exceptional attention to detail.

Is prior experience in hospitality required for this position?

Yes, proven experience in a hospitality environment, preferably in hotel or restaurant operations, is preferred for this role.

Are there any benefits offered to employees in this position?

Yes, employees receive various benefits, including discounts on hotel rates, shopping discounts, eye care, legal and money advice, counseling sessions, and free meals on duty, among others.

What is the work atmosphere like for Food and Beverage Team Members?

The work atmosphere is vibrant and focused on creating unforgettable guest experiences, encouraging team members to bring their unique personalities and engage positively with guests.

Are there opportunities for career development within LGH Hotels Management?

Yes, LGH Hotels Management encourages a desire to develop within the role and fosters career growth opportunities as part of their commitment to employee development.

What resources are available for employee wellbeing?

Employees have access to various wellbeing resources, including fitness videos, wellbeing podcasts, recipes, tips on healthy living, and a 24/7 advice and support line.

Is there free parking available for employees?

Yes, there is free parking available for employees at the Holiday Inn Bristol - Filton.

What types of dining options are available at the hotel?

The hotel offers a range of dining options, including The Junction Restaurant, which serves exquisite British cuisine, and a hotel bar and lounge that provides all-day dining choices.

Does the hotel provide meals for employees during their shifts?

Yes, employees receive free meals during their shifts.

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LGH Hotels Management Ltd

A highly experienced management company with a growing collection of owned multi branded mid to upscale properties.

Travel & Leisure
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

LGH Hotels Management Ltd. specializes in managing and developing hotels across the UK, focusing on enhancing guest experiences and operational efficiency. Their ultimate mission is to deliver exceptional hospitality while maximizing value for stakeholders, including owners and investors. The company's purpose revolves around creating memorable stays for guests through high standards of service, innovative practices, and sustainable management, ultimately contributing to the growth and success of the hotel industry.