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Fragrance Advisor

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Superdrug

27d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Oxford

AI generated summary

  • You should have a passion for fragrance and retail, confident communication skills, a desire to learn, and flexibility in working hours. Piercing service willingness is optional.
  • You will advise customers on fragrances, provide exceptional service, maintain the counter's presentation, support store targets, and optionally train in ear and nose piercing.

Requirements

  • Experience or interest in fragrance
  • Confident and clear communication skills
  • Passionate about retail and customer service
  • Desire to learn and improve your knowledge/skills in fragrance
  • Willingness to carry out piercing services for our customers (training provided) (optional)
  • Flexible in working hours and adaptable to change

Responsibilities

  • Our Fragrance Advisers use their extensive knowledge and training to advise customers on the perfumes and other products for them.
  • We want to ensure that our customers leave with “That Superdrug Feeling” – this means they receive exceptional customer service.
  • Your role at Superdrug as a Fragrance Adviser is all about serving customers mostly at the fragrance counter where you will deliver excellent service and encourage add on sales.
  • You will also ensure that the fragrance counter and wider store is well merchandised, and a high level of presentation is always maintained.
  • In addition, you will be involved in supporting the management team to achieve store targets.
  • To support your development, you’ll also have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store (optional).

FAQs

What are the working hours for the Fragrance Advisor position?

The Fragrance Advisor position requires availability to work Monday - Friday between 7am - 8pm.

Where is the job located?

The job is located at Oxford Westgate, Westgate Shopping Centre, Oxford, Oxfordshire, OX1 1PE.

How many hours per week is the Fragrance Advisor expected to work?

The Fragrance Advisor position offers 30 hours a week, with the opportunity to work more hours.

What is the salary range for this position?

The salary range for the Fragrance Advisor position is £9.55 - £12.80 per hour.

What kind of experience do I need for this role?

An experience or interest in fragrance, along with confident and clear communication skills, is required for this role.

Is training provided for the piercing services mentioned in the job description?

Yes, training is provided for those who are willing to carry out piercing services, but this is optional.

What benefits are offered to employees in this role?

Employees receive up to 28 days holiday, up to 30% discount for themselves and a nominated friend or family member, excellent training, great sales incentives, and access to Wagestream for tracking earnings and managing money.

Can I work flexible hours in this position?

Yes, flexibility in working hours and adaptability to change is a requirement for this role.

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Superdrug

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.