FAQs
What is the job title for this position?
The job title is Fraud Assistant.
What is the nature of the employment for this position?
The position is permanent.
What are the working hours for this role?
The working hours for this role are 37.5 hours per week.
What qualifications are required for the Fraud Assistant position?
A minimum of 5 GCSEs or equivalent at grade C or above including Maths and English Language, or equivalent work experience or further education training, along with an NVQ level 3 or equivalent in a relevant discipline are required.
Is any prior experience necessary for this role?
Yes, experience of working within a clerical/office environment and practical experience of data collection, validation, and analysis is essential.
What skills are essential for the Fraud Assistant role?
Essential skills include IT literacy with knowledge of generic software packages, experience of transcribing audio, knowledge of investigative procedures, strong analytical skills, and the ability to prioritize workload and work independently.
What are the main duties of a Fraud Assistant?
Main duties include managing and analyzing data, preparing reports, conducting interviews, engaging with stakeholders, and providing administrative support to the LFP Team.
Is a driving license required for this position?
Yes, the successful candidate will need to hold a full driving license.
Do you provide career development opportunities?
Yes, we offer career development opportunities as part of our commitment to support employee growth.
What benefits are offered with this role?
Benefits include 27 days leave plus 8 bank holidays, hybrid working model, excellent pension, access to a wide range of discounts, and active wellbeing and inclusion networks.
Is there a requirement for background checks?
Yes, employment in this role is subject to a satisfactory Disclosure from the Disclosure & Barring Service.
Will training be provided for the role?
Yes, training will be provided, and the post holder must either hold an Accredited Counter Fraud Specialist (ACFS) certificate or complete the ACFS training course within 6 months of commencing the post.
What is the expected work environment for this position?
The work environment includes both office work and hybrid working, with some requirements to work outside normal office hours.
Are there opportunities for flexible working?
Yes, we are committed to being a flexible employer and will endeavor to accommodate working patterns that suit employees.
Is previous experience in the NHS necessary?
Previous experience working in the NHS or another large organization is desirable but not essential.
What technologies or software should candidates be familiar with?
Candidates should be familiar with Microsoft Office packages and have experience using word processing and spreadsheet software.
What type of communication skills are necessary for this role?
Strong communication skills are necessary, especially when interacting with potentially vulnerable individuals and conducting interviews.
Are there any additional responsibilities beyond the main duties?
Yes, the post holder may be expected to undertake additional duties and responsibilities in line with the purpose of the role as agreed upon with the line manager.
Can international applicants apply for this position?
Yes, applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.