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Freelance Luxury Brand Evaluator - San Francisco, CA

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CXG

Jul 22

Applications are closed

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • San Francisco, +4

Requirements

  • Must be 21 years or older.
  • Not contractually engaged with any retail brands, to maintain integrity.
  • Existing client of premium and luxury brands.
  • Punctual, organized, detail-oriented, reliable.
  • Observant, passionate about customer experience.
  • No prior experience needed, we look for honest feedback from real customers

Responsibilities

  • Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
  • Provide objective feedback about your experiences.
  • Choose assignments that align with your profile and interests.
  • Complete questionnaires after each evaluation.
  • Comply with all given project objectives and special requirements from the luxury brand we represent

FAQs

What is the role of a Freelance Luxury Brand Evaluator?**

The role of a Freelance Luxury Brand Evaluator involves conducting evaluations of various luxury brands across different industries, including fashion, jewelry, cosmetics, and more. Evaluators provide their feedback through questionnaires after completing evaluations, which can include visiting stores, returning purchases, or buying products online. **Question: What are the key responsibilities of a Luxury Brand Evaluator?** **Answer:** The key responsibilities include conducting discreet evaluations in-store or online, providing objective feedback about experiences, selecting assignments that match personal interests, completing questionnaires after each evaluation, and complying with project objectives and any specific requirements from the luxury brands represented. **Question: How can I apply for this position?** **Answer:** To apply, you should fill in your contact information on the sign-up form, receive an email with your credentials, log into the platform to complete your profile, check the welcome package, and pass the general certification. After that, you will be ready to browse and apply for assignments. **Question: What are the requirements for this position?** **Answer:** Requirements include being at least 21 years of age, not being contractually engaged with any retail brands to maintain integrity, being an existing client of premium and luxury brands, and possessing attributes such as being punctual, organized, detail-oriented, and observant. No prior experience is needed, as honest feedback from real customers is what matters. **Question: Do I need prior experience in retail to be considered for this role?** **Answer:** No prior experience in retail is needed. The primary focus is on providing honest feedback as a consumer, which is valuable for the evaluations. **Question: Will I need to visit physical stores for evaluations?** **Answer:** Yes, evaluations may involve visiting physical stores, along with other activities like returning purchases or making online purchases, depending on the assignment. **Question: How do I submit my evaluations once I complete them?** **Answer:** After completing your evaluation, you will need to fill out a questionnaire provided on the platform to submit your feedback regarding your experience. **Question: What benefits come with this freelance position?** **Answer:** This freelance position offers flexibility in selecting assignments based on personal interests, the opportunity to influence luxury brand strategies, and the convenience of working through a mobile application where you can manage missions, submit surveys, and more. **Question: Is this job remote or does it require in-person work?** **Answer:** The job can be both remote and in-person, as evaluations can be conducted online or at physical locations, depending on the specific assignment. **Question: What is CXG?** **Answer:** CXG is a global customer experience agency that services premium and luxury brands across 70 countries. They have a network of over 80,000 evaluators worldwide and a team of 220+ customer experience experts dedicated to enhancing brand experiences.

Transforming Experiences.

Consulting
Industry
201-500
Employees
2006
Founded Year

Mission & Purpose

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.