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Freelance Luxury Brand Evaluator - Troy, MI

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CXG

Jul 22

Applications are closed

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Detroit, +4
    Remote

Requirements

  • Must be 21 years or older.
  • Not contractually engaged with any retail brands, to maintain integrity.
  • Existing client of premium and luxury brands.
  • Punctual, organized, detail-oriented, reliable.
  • Observant, passionate about customer experience.
  • No prior experience needed, we look for honest feedback from real customers.

Responsibilities

  • Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
  • Provide objective feedback about your experiences.
  • Choose assignments that align with your profile and interests.
  • Complete questionnaires after each evaluation.
  • Comply with all given project objectives and special requirements from the luxury brand we represent

FAQs

What is the role of a Freelance Luxury Brand Evaluator?

The role involves conducting evaluations of luxury brands by visiting stores, shopping online, or engaging with brands in different ways, and providing objective feedback through questionnaires about those experiences.

What types of brands and products will I evaluate?

You will evaluate a variety of luxury brands across diverse industries, including fashion, high-end jewelry, cosmetics, luxury watches, and automobiles.

Are there any restrictions on previous employment for this position?

Yes, applicants should not have worked for any luxury retail brands to ensure the integrity and objectivity of the evaluations.

How can my feedback impact luxury brands?

Your feedback can influence brand strategies and help shape their approach in the luxury market, making your evaluations meaningful and impactful.

What are the responsibilities of a Luxury Brand Evaluator?

Responsibilities include conducting discreet evaluations, providing objective feedback, selecting assignments that match your profile, completing questionnaires, and adhering to project objectives and requirements from the luxury brands.

How do I apply for the position?

To apply, fill out the sign-up form with your contact information. You will then receive an email with credentials to log into the platform, where you can complete your profile, pass a general certification, and become available for assignments.

Is there a minimum age requirement for applicants?

Yes, applicants must be 21 years or older to apply for this position.

Do I need prior experience in customer evaluations for this position?

No prior experience is needed. The focus is on obtaining honest feedback from real customers, so all you need is a passion for customer experience and a willingness to share your insights.

What qualities are you looking for in candidates?

We seek candidates who are punctual, organized, detail-oriented, reliable, observant, and passionate about customer experience.

How do I manage and apply for assignments as a Freelance Luxury Brand Evaluator?

You can manage and apply for assignments through our mobile application, where you can browse available missions, submit surveys, take certifications, and perform various other related tasks conveniently.

Transforming Experiences.

Consulting
Industry
201-500
Employees
2006
Founded Year

Mission & Purpose

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.