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Front of House Agent (m/f/d)

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail
  • Amsterdam

AI generated summary

  • You must be fluent in English, have a hospitality affinity, strong communication skills, and be open to learning in a dynamic, diverse team.
  • You will provide heartfelt service, manage check-ins/outs and guest requests, share city insights, host events, and maintain minibars.

Requirements

  • To succeed in this role you speak and write fluently in English.
  • It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and knows how to connect with different people and cultures.
  • You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team.

Responsibilities

  • Together with your team, you will ensure our guests will have the most heartfelt service;
  • You will share all the ins and outs the city has to offer;
  • You will take care of the check-ins and outs, guest requests and reservations;
  • You will host events: you're responsible for the set up of The Studios and you're the contact person of the group on that particular day;
  • You will check and refill the minibars in the rooms.

FAQs

What is the main responsibility of the Front of House Agent at Sir Adam Hotel?

The main responsibility of the Front of House Agent is to provide heartfelt service to guests, ensuring they have the best hospitality experience possible, and to manage check-ins and check-outs, guest requests, and reservations.

What qualities are essential for the best candidate for this role?

The ideal candidate must speak and write fluently in English, have a strong affinity for hospitality, be a natural and creative professional with good communication skills, and possess the ability to connect with people from different cultures.

Is prior experience in hospitality required for this position?

While the job listing does not specify a requirement for prior experience, it states that the candidate should have an affinity with hospitality.

What benefits are offered to employees at Sircle Collection?

Employees receive several benefits, including fixed staff rates for all Sircle Collection Hotels, discounts at X BANK and restaurants of The Entourage Group, a day off for birthdays, free in-house experiences, and company drinks and team-building events.

How does Sircle Collection support employee well-being?

Sircle Collection supports employee well-being by offering a free Bootcamp at the property every week, providing a paid moving day, and fostering a positive work environment with company drinks and team-building activities.

How can I apply for the Front of House Agent position?

Interested candidates can apply by pressing the application button and sending their CV and motivation letter. The company will contact them within 5 days to update them on their application status.

What is the work environment like at the Sir Adam Hotel?

The work environment at the Sir Adam Hotel is dynamic and rapidly changing, involving people from various cultures and backgrounds, which requires employees to maintain an overview, set priorities, and adapt quickly.

Is there room for career development within Sircle Collection?

While the job description does not specifically mention career development, the focus on creating a positive and ambitious work environment suggests potential opportunities for growth within the company.

What is the culture like at Sircle Collection?

The culture at Sircle Collection is characterized by creativity, ambition, and a commitment to providing heartfelt service, with an emphasis on teamwork and making work fun.

A collection of creative hospitality brands located in Europe’s most inspiring neighborhoods.

Travel & Leisure
Industry
501-1000
Employees
2011
Founded Year

Mission & Purpose

Sircle Collection is a hospitality management company that operates a collection of boutique hotels, restaurants, and bars across various cities in Europe. Known for their distinctive style and personalised service, Sircle Collection offers unique experiences that blend modern design, comfort, and local culture. Their properties aim to create memorable stays by focusing on thoughtful details, high-quality amenities, and curated guest experiences. The company’s ultimate mission is to redefine hospitality by combining creative spaces with exceptional service. Their purpose is to provide travellers with enriching and authentic experiences that resonate on a personal level, making each stay feel special and unique.