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Front of House Assistant - entry level

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The Blair Partnership

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • London
  • Quick Apply

AI generated summary

  • You should be friendly, flexible, detail-oriented, reliable, and self-motivated. Strong communication skills and proficiency in MS Office are essential. Team player with a focus on employee happiness.
  • You will manage office supplies, organize events and meetings, handle post and deliveries, support H&S compliance, maintain relationships with contractors, and assist the Facilities Manager.

Requirements

  • Friendly and helpful
  • Flexible and able to prioritise a changing “to do” list
  • Detail oriented, organised and accurate
  • Trustworthy and reliable
  • Self-motivated
  • Articulate and a good communicator, written & spoken
  • Proficient in using a computer (especially Word, Excel and MS Office)
  • Able to work discretely and confidentially
  • Real team player and someone for whom the happiness of employees is paramount

Responsibilities

  • Keeping the kitchen and fridges stocked – tea, coffee, milks, biscuits etc
  • Keeping the stationary cupboard stocked
  • Maintaining a good level of organisation throughout the office
  • Setting up for all company meetings, lunch and learns etc – ensuring larger events run smoothly, food is laid out etc.
  • Dealing with the post and deliveries – sending them, ordering collections, giving post to the relevant individuals
  • Assigning and keeping track of the lockers.
  • Ensuring that H&S is being followed
  • Keeping track of dietary requirements of staff
  • Organising post collection
  • Arranging couriers/cabs
  • Arranging drinks for in-office events
  • Updating/creating signs around the office
  • Updating the office with necessary communications
  • Maintaining stock of wellbeing supplies – buying and refilling the baskets
  • Member of Charity and Social committee – assisting with social/office events, delivering comms to the office.
  • Weekly checking the charity inbox, distributing and escalating where necessary
  • Maintaining good relationships with contractors. Contacting when necessary to arrange visits and services.
  • Helping arrange meeting rooms when needed
  • Managing and logging all visitors to the office, meeting & greeting, signing them in and out, arranging drinks
  • Provide administrative and general support to the Facilities and Office Manager in ensuring compliance with Health and Safety Regulations
  • Assisting with the planning of the social events.
  • Assisting the Charity and Social Committee
  • Liaising with building security when necessary, giving occupational figures weekly.
  • Keeping track and files of the FOM spending on cash card
  • Support Facilities & Office Manager on any office tidy ups/ office improvements
  • Answering the main office number, directing & transferring calls, taking messages
  • Helping with the smooth running of meetings – being on call when needed
  • Managing schedule for weekly onsite subsidised massages for staff.
  • Helping the FOM to come up with fresh ideas which adds to our office and company values
  • Conducting H&S/Office tour to new starters

FAQs

What is the main responsibility of the Front of House Assistant?

The main responsibility of the Front of House Assistant is to serve as the welcoming face of the company, ensuring a professional and friendly experience for all visitors and callers while managing Reception and the Kitchen Hub.

Is prior experience required for this entry-level position?

No prior experience is required, as this is an entry-level position; however, a friendly and helpful demeanor is essential.

What kind of duties will the Front of House Assistant be responsible for regarding the kitchen?

The Front of House Assistant will be responsible for keeping the kitchen and fridges stocked with supplies like tea, coffee, milks, and biscuits, as well as maintaining overall organization within the office.

Are applications accepted via platforms other than the designated application process?

No, applications submitted via other mediums such as LinkedIn messages or email will not be accepted.

What level of education or qualifications is necessary for this role?

There are no specific educational qualifications required for this role, as it is entry-level; a positive attitude and the ability to communicate effectively are more important.

What kind of support will there be for the Front of House Assistant's professional development?

The company offers learning and development opportunities, including an in-house Mentoring Programme to help with professional growth.

Will the Front of House Assistant be involved in events and social activities within the company?

Yes, the Front of House Assistant will assist with organizing and planning social events and charity initiatives.

Is there a health and safety component to this role?

Yes, the Front of House Assistant will provide administrative support to ensure compliance with Health and Safety regulations.

What kind of skills are ideal for a candidate applying for this job?

Ideal skills include being detail-oriented, organized, trustworthy, self-motivated, and proficient in using computers, particularly MS Office applications.

What benefits does The Blair Partnership offer employees in this role?

Benefits include a competitive salary, a company bonus scheme, generous holiday allowance, enhanced parental leave, health insurance, and opportunities for volunteering and professional development.

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The Blair Partnership

Literary & Entertainment Agency

Entertainment & Media
Industry
11-50
Employees
2011
Founded Year

Mission & Purpose

Neil Blair founded The Blair Partnership in 2011 with a vision to create a more progressive type of agency. As J.K. Rowling’s agent, we have pioneered a new approach to representation that has helped to create and continues to constantly grow one of the world’s major entertainment franchises. We represent a range of people internationally, from debut and established writers to broader talent across business, politics, sport and lifestyle. Our range of work spans publishing, digital, dramatic rights and film production.