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Front of House Team Member

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    Full-time
    Entry Level

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Requirements

  • Here Is What You Need
  • Restaurant Team Member Front of house:
  • Our Guest is first in everything we do.
  • Have a positive “can do” attitude.
  • Assist guests in choosing meals and drinks and providing additional up-sell information.
  • Process guests’ orders through the POS system.
  • Deliver orders to the kitchen and assist in preparing and packing food and beverages.
  • Ensure that the portion of food being packed or served looks appealing.
  • Promote additional food items to compliment the guest experience & increase sales.
  • Process sales, provide guests with receipts and deliver food.
  • Greets EVERY guest in a genuine and warm manner.
  • Answer the telephone and deal with an enquiry.
  • Assemble and package orders to the brand standard.
  • Keep all guest areas clean, sanitary, and tidy.
  • Ensure that all orders are fully complete and ready to be received by the guest.
  • Work to Brand standards and deliver exceptional guest service.
  • Key Skills & Knowledge Needed For The Job
  • Has the ability to speak clearly and listen attentively to guests and other team members.
  • Has the ability to maintain a clean & smart appearance.
  • Displays a positive and enthusiastic approach to all tasks.
  • Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
  • Adapts to changing business volume levels with a sense of urgency.
  • Can demonstrate a complete understanding of the menu & Allergens.
  • Be able to follow instructions to achieve brand standards (The GDK way).
  • Ability to fill in daily paperwork in line with GDK standards.
  • Maintain the ability to be cross trained in all areas of the kitchen and front counter.
  • Believes and cares for exceptional guest service and impeccable standards.

Responsibilities

  • You will support and work as part of a team to deliver exceptional food quality, outstanding guest care and amazing service
  • Your role is very important to us here at GDK as you be the driving force of helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and they will want to return to us
  • Our Guest is first in everything we do
  • Have a positive “can do” attitude
  • Assist guests in choosing meals and drinks and providing additional up-sell information
  • Process guests’ orders through the POS system
  • Deliver orders to the kitchen and assist in preparing and packing food and beverages
  • Ensure that the portion of food being packed or served looks appealing
  • Promote additional food items to compliment the guest experience & increase sales
  • Process sales, provide guests with receipts and deliver food
  • Greets EVERY guest in a genuine and warm manner
  • Answer the telephone and deal with an enquiry
  • Assemble and package orders to the brand standard
  • Keep all guest areas clean, sanitary, and tidy
  • Ensure that all orders are fully complete and ready to be received by the guest
  • Work to Brand standards and deliver exceptional guest service

FAQs

What is the primary responsibility of a Front of House Team Member at GDK?

The primary responsibility is to deliver exceptional food quality, outstanding guest care, and amazing service while ensuring every guest has a great experience.

Is prior experience in the restaurant industry required for this position?

No prior experience is required, but having a positive attitude and a willingness to learn is essential.

What skills are important for a Front of House Team Member?

Important skills include clear communication, maintaining a clean appearance, providing excellent guest care, understanding the menu and allergens, and being adaptable to changing business volumes.

Will I receive training for this position?

Yes, GDK provides training to help you achieve brand standards and to ensure you are knowledgeable about the menu and operational procedures.

Is this position part-time or full-time?

The job may offer both part-time and full-time opportunities, depending on the restaurant's needs and your availability.

What opportunities for advancement are available at GDK?

GDK offers a full career pathway with fantastic progression opportunities, allowing team members to grow within the company.

Are there perks or benefits available for employees?

Yes, GDK provides various perks and benefits as part of their commitment to supporting employees and enhancing their work experience.

What kind of work environment can I expect at GDK?

You can expect a fast-paced, team-oriented work environment where collaboration and delivering excellent service to guests are prioritized.

How does GDK ensure guest satisfaction?

GDK focuses on providing exceptional service, quality food, and a clean and welcoming atmosphere to ensure every guest leaves satisfied and eager to return.

What is the dress code for Front of House Team Members?

Team members are expected to maintain a clean and smart appearance in line with GDK's standards.

Kebabs. Done Right.

Retail & Consumer Goods
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

German Doner Kebab (GDK) is a fast-casual restaurant brand that is revolutionizing the traditional kebab by offering a premium, high-quality dining experience. Positioned within the rapidly growing Mediterranean food sector, GDK stands out with its focused menu that emphasizes quality, consistency, and innovation. Using only the best ingredients, including lean meats imported from Germany and fresh, locally sourced vegetables, each order is freshly prepared to ensure an exceptional customer experience. With a vision to become one of the top fast-casual brands globally, GDK is rapidly expanding its presence across the UK, Europe, the Middle East, and North America.

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