You need strong communication skills, confidence, empathy, flexibility, motivation, initiative, and basic proficiency in Word and Excel to provide excellent customer care.

You will manage reception and café areas, provide exceptional customer service, warmly welcome visitors, answer queries, and assist the café team with food and drink preparation.

United Kingdom

Newcastle

Welcome to Nuffield Health, the UK’s leading not-for-profit healthcare organisation*.

As a not-for-profit with no shareholders, we invest all our income back into our family of award-winning 37 hospitals, 114 fitness and wellbeing clubs, healthcare clinics, over 200 workplace wellbeing services, as well as developing flagship collaborations supporting our communities – all to realise our vision to build a healthier nation.

What makes us unique is our unrivalled award winning and industry leading network of health and wellbeing services. Only Nuffield Health has the wide-ranging expertise to provide connected care. We attract some of the best people in their specialist fields, who take a personalised approach so we can provide the best possible care and support now and in the future – wherever they are on their journey. All for the public benefit. So, it’s no surprise that we’re trusted by the NHS, Private Medical Insurers, employers and the general public to provide exceptional health and wellbeing services to the nation. 

We’re committed to our vision of building a healthier nation.

Welcome to Nuffield Health. Specialists in you.

Science & Healthcare

Nuffield Health

Non-profit

<div>
 <div>
  <div>
   <div>
    <div>
     <p>HEAD OFFICE</p> 
     <p>Front of House Team Member / Receptionist</p> 
     <p><b>Front of House Team Member / Receptionist</b></p>
     <p><b> Gosforth (Newcastle) FWC | Customer | Permanent | Part time |</b><br> <b>£24,980.80 per annum (pro rata)</b><br> <b>18 hours per week</b></p>
     <p> Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.</p>
     <p> As a Front of House Team Member / Receptionist at our Fitness and Wellbeing Club, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.</p>
     <p><b> As a Member of the Front of House Team / Receptionist, you will:</b></p>
     <ul>
      <li><p> Support the smooth running of our reception and café areas</p></li>
      <li><p> Help us create a friendly, relaxing and professional environment</p></li>
      <li><p> Provide exceptional and efficient customer service to everyone who visits our club</p></li>
      <li><p> Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued</p></li>
      <li><p> Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks</p></li>
     </ul>
     <p><b> Helping you feel good.</b></p>
     <p> We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more – at Nuffield Health, we take care of what’s important to you.</p>
     <p><b> Join Nuffield Health and create the future you want, today. </b></p>
     <p>If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea toright away to ensure you’re considered for this role.</p>
     <p><b> It starts with you.</b></p> 
    </div>
    <div>
     <div>
      Location
     </div> 
     <p>Newcastle Upon Tyne - Northumberland </p>
     <div>
      Contract type
     </div> 
     <p>Permanent </p>
     <div>
      Reference
     </div> 
     <p>JR0080426</p>
    </div>
   </div>
  </div>
 </div>
 <p></p>
 <div>
  <div>
   <div>
    <div>
     <p>REWARDS &amp; BENEFITS</p> 
     <p>Helping you be and feel your best.</p> 
    </div>
   </div>
   <p></p>
   <div>
    <div>
     <p>Annual Leave</p> 
     <p>25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.</p> 
    </div>
    <p></p>
    <div>
     <p>Nuffield Health Healthcare Plan</p> 
     <p>Membership is free for employees and you can add partner and dependants at your own cost. </p>
    </div>
    <p></p>
    <div>
     <p>Financial Wellbeing</p> 
     <p>A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.</p> 
    </div>
    <p></p>
    <div>
     <p>Cycle to Work Scheme</p> 
     <p>Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.</p> 
    </div>
    <p></p>
    <div>
     <p>Gym Membership</p> 
     <p>Free membership to any Nuffield Health gym, plus discounted memberships for family members.</p> 
    </div>
    <p></p>
    <div>
     <p>Online GP</p> 
     <p>Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.</p>
    </div>
   </div>
  </div>
 </div>
</div>


 
  
   
    
     HEAD OFFICE 
     Front of House Team Member / Receptionist 
     Front of House Team Member / Receptionist
      Gosforth (Newcastle) FWC | Customer | Permanent | Part time | £24,980.80 per annum (pro rata) 18 hours per week
      Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.
      As a Front of House Team Member / Receptionist at our Fitness and Wellbeing Club, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
      As a Member of the Front of House Team / Receptionist, you will:
     
       Support the smooth running of our reception and café areas
       Help us create a friendly, relaxing and professional environment
       Provide exceptional and efficient customer service to everyone who visits our club
       Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
       Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
     
      Helping you feel good.
      We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more – at Nuffield Health, we take care of what’s important to you.
      Join Nuffield Health and create the future you want, today. 
     If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea toright away to ensure you’re considered for this role.
      It starts with you. 
    
    
     
      Location
      
     Newcastle Upon Tyne - Northumberland 
     
      Contract type
      
     Permanent 
     
      Reference
      
     JR0080426
    
   
  
 
 
 
  
   
    
     REWARDS & BENEFITS 
     Helping you be and feel your best. 
    
   
   
   
    
     Annual Leave 
     25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service. 
    
    
    
     Nuffield Health Healthcare Plan 
     Membership is free for employees and you can add partner and dependants at your own cost. 
    
    
    
     Financial Wellbeing 
     A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights. 
    
    
    
     Cycle to Work Scheme 
     Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike. 
    
    
    
     Gym Membership 
     Free membership to any Nuffield Health gym, plus discounted memberships for family members. 
    
    
    
     Online GP 
     Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
    
   
  
 


Front of House Team Member / Receptionist

Requirements

Responsibilities

FAQs

What is the job title for this position?

Where is the job location?

What are the working hours for this position?

What is the salary for this role?

What qualifications or skills are required for this role?

What kind of environment will I be working in?

What kind of customer service is expected in this role?

Is there any opportunity for career advancement in this position?

What benefits do employees receive?

How can I apply for this position?

Nuffield Health

Mission & Purpose