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Front of House UK - Team Member

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Zizzi Restaurants

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Salisbury

AI generated summary

  • You should be passionate about food, provide excellent customer service, keep the restaurant appealing, and embrace challenges while supporting your team with a positive attitude.
  • You will support restaurant operations, share menu knowledge with customers, ensure exceptional service, maintain restaurant appearance, and deliver a memorable customer experience.

Requirements

  • As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience.
  • You love to share what your favourite dish is and to find ways to make every visit personal to every customer.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.
  • We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
  • We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
  • We always have each other's backs, embracing the challenges as much as the great times.
  • As much as we take our goals seriously, we don't take ourselves seriously.

Responsibilities

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

FAQs

What is the hourly pay for a Front of House Team Member?

The pay is up to £11.44 per hour plus tronc and benefits.

Are there any discounts available for employees?

Yes, team members enjoy 50% off at Zizzi & ASK Italian, including drinks.

Can I access my wages instantly?

Yes, we offer Wagestream, which allows you to instantly access your earned wages.

What kind of food benefits are provided during shifts?

Employees receive free and heavily discounted meals on shift.

How many days of holiday do employees get?

Employees are entitled to 28 days of holiday (pro rata).

Is there a support system for employees’ wellbeing?

Yes, we have a free Employee Assistance Programme that provides access to GPs and wellbeing support.

Will I receive training and development opportunities?

Yes, there are plenty of opportunities to develop and progress your career if that's what you want.

What does the job entail?

You will greet customers, make cocktails, deliver dishes, and enhance the overall dining experience, while supporting both front of house and back of house operations.

What are the key values of Zizzi that employees should embody?

The key values are Growth, Individuality, Drive, Togetherness, and Fun.

Are uniforms provided for staff?

Yes, Zizzi provides branded T-Shirts and aprons for employees.

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Zizzi Restaurants

Individually Italian.

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Zizzi is not just in the business of food. It’s not just lunch, not just dinner. We are in the business of creating magic and memories for our customers, beyond just a meal. At Zizzi we don’t do good times, only Great Times. That’s our secret sauce. Zizzi is something special and we want our customers to feel that way too. Back in 1999 we opened the doors of our first ever Zizzi restaurant. Our philosophy was simple: every time you dine with us, it should be for great Italian inspired food in an environment designed by individual touches unique to the surrounding area. Today we have over 130 restaurants based in the UK and Republic of Ireland, but our philosophy remains the same. Our people, food, service and the prime locations make Zizzi the perfect place for good friends and family to come together and have a Great Time.