FAQs
What is the primary responsibility of a Front Office Agent at the Sir Savigny Hotel?
The primary responsibility is to provide heartfelt service to guests, ensuring they have the best possible experience during their stay, including check-ins and check-outs, managing guest requests, and sharing local insights.
What qualifications and experience are required for this position?
A minimum of 1-2 years of work experience in a similar role is required, along with fluency in English and German at least at a B1 level, as well as a strong affinity for hospitality and good communication skills.
What kind of environment will I be working in as a Front Office Agent?
You will be working in a dynamic and rapidly changing environment with people from diverse cultures and backgrounds, requiring you to maintain an overview, set priorities, and adapt quickly.
Are there any specific personality traits that are valued in this role?
Yes, a positive personality, creativity, and the ability to inspire and collaborate with team members are highly valued to foster a motivating work atmosphere.
What benefits does Sircle Collection offer to its employees?
Benefits include an allowance for public transport, a vacation bonus, a day off for your birthday, access to a corporate benefits website, employee discounts, and Friends & Family discounts across all Sircle Collection hotels and restaurants.
How can I apply for the Front Office Agent position?
Interested candidates can apply by pressing the application button and submitting their CV. The recruiter will contact them within 5 days to arrange a meeting if selected.
Is previous experience in hospitality necessary for this role?
Yes, a minimum of 1-2 years of work experience in a similar role within the hospitality industry is required.
What kind of training or support can I expect once I am hired?
While the job description does not specify training details, you can expect to receive support from your team and management to help you excel in your role and improve guest experiences.
Does the Sir Savigny Hotel provide employee discounts on services?
Yes, employees receive discounts not only in Sircle Collection properties and restaurants but also through the Hotel Employee Rate platform, enhancing their overall benefits.
Will I be expected to work on weekends or holidays?
The job description does not explicitly mention work schedules; however, hospitality roles often require flexibility including weekends and holidays.