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Front Store Manager

  • Job
    Full-time
    Senior Level
  • Taber
  • Quick Apply

AI generated summary

  • You need 5+ years in retail management, strong leadership and communication skills, financial acumen, and effective organization to drive business and manage inventory efficiently.
  • You will optimize store standards, manage staff performance, analyze financial reports, schedule labor, ensure compliance, and drive business efficiency while fostering team engagement through core values.

Requirements

  • Previous retail management experience for a minimum of 5 years
  • Demonstrated ability to drive the business, lead by example and support corporate programs
  • Works effectively with management team
  • Superior interpersonal, coaching and communication skills
  • Strong business and financial acumen
  • Strong relationship builder with key internal and external agencies
  • Planning, Judgement and Decision Making
  • Planning and preparation for Inventory Management
  • Use judgment and decision making skills to control expenses
  • Provides effective leadership and ongoing mentorship and ensures development of all staff
  • Efficient time management skills
  • Able to prioritize activities quickly in response to changing initiatives
  • Effective organization and planning skills

Responsibilities

  • Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
  • Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
  • Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
  • Ensures staffing levels are adequate to effectively operate the business
  • Complies with Human Resources Standards
  • Hires and/or supports hiring for all departments, excluding Pharmacy
  • Maintains wage administration within SLPH guidelines
  • Conducts probationary reviews for new hires and annual staff performance reviews
  • Manages staff performance through ongoing coaching, action planning, and follow-up
  • Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values
  • Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
  • Meets period, quarterly and annual targets
  • Sets individual goals for departments to motivate employees and ensures goals are met
  • Develops and executes strategies to improve business efficiency at the store

FAQs

What is the role of a Front Store Manager?

The Front Store Manager is responsible for managing the overall performance of the Front Store, which includes overseeing customer service, staff management, financial performance, and ensuring store standards are met.

What are the main duties of a Front Store Manager?

The main duties include maintaining store standards, managing labor scheduling, hiring staff, analyzing financial reports, conducting performance reviews, and developing strategies to improve business efficiency.

What qualifications are required for the Front Store Manager position?

Candidates should have strong planning and decision-making skills, experience in inventory management, effective leadership abilities, efficient time management skills, and strong organizational capabilities.

What kind of experience is necessary for this role?

A minimum of 5 years of previous retail management experience is required, along with demonstrated ability to drive business success, superior interpersonal skills, and strong financial acumen.

Will I receive training for this role?

Yes, you will have access to online learning through the Academy, which will help you develop your skills and knowledge in this position.

Are there any benefits to working at Shoppers Drug Mart?

Employees benefit from a purchase discount program, flexible schedules, competitive pay, and opportunities for professional development through training programs.

How does Shoppers Drug Mart ensure inclusivity and diversity?

The Associate Owners recognize Canada's diversity as an opportunity to better serve communities and strive to reflect this diversity in their hiring practices, product offerings, and store culture.

Is there a performance review process for employees?

Yes, the Front Store Manager conducts probationary reviews for new hires and annual staff performance reviews to ensure ongoing development and performance management.

Are accommodations available for applicants with disabilities?

Yes, accommodation is available upon request for applicants and colleagues with disabilities.

What is the company's approach to compliance with laws?

The company believes that compliance is about doing the right thing and upholding the law is part of their Code of Conduct, which aligns with customer and stakeholder expectations.

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.

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