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Full Time Crew Member - Telford Forge Retail Park TF3 4AG

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McDonald's

6d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be friendly, a great team player, have strong communication skills, maintain high energy, and connect with customers to make them feel valued in a fast-paced environment.
  • You will deliver quality service, maintain cleanliness, follow safety procedures, and work as a supportive team member while engaging positively with customers in a fast-paced environment.

Requirements

  • Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team.
  • Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must.
  • The ability to maintain high energy levels whilst working both efficiently and productively is essential.
  • Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.

Responsibilities

  • You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant.
  • Provide friendly, fast and accurate service.
  • Complete tasks and activities in line with training, company guidelines and management direction.
  • Follow all workplace safety, security and food hygiene procedures.
  • Treat all customers and colleagues with courtesy and respect working as a supportive team member.
  • Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team.
  • Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must.
  • The ability to maintain high energy levels whilst working both efficiently and productively is essential.
  • Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.

FAQs

What qualities are you looking for in a Full Time Crew Member?

We are looking for friendly, welcoming, courteous, and helpful individuals who can work well as part of a team. Effective communication skills and the ability to maintain high energy levels while being productive are essential.

What does the role of a Crew Member involve?

As a Crew Member, you'll be responsible for preparing food, serving customers at the till, and ensuring that the dining areas are clean and welcoming. You'll consistently deliver high standards of quality, service, and cleanliness in the restaurant.

Is previous experience required for this job?

Previous experience is not specifically required, but a genuine smile, enthusiasm, and the ability to connect with customers are essential traits we look for.

What benefits does McDonald's offer to Crew Members?

Crew Members benefit from a free meal while working, annual pay-related performance reviews, employee discount cards, private healthcare after three years, flexible scheduling, 28 days of holiday (pro rata for part-time), guaranteed minimum hours contracts, and a premium overnight rate.

How many hours per week can I expect to work?

We offer guaranteed minimum hours contracts that range from 4 to 40 hours per week, providing flexibility to accommodate various schedules.

Are there opportunities for career advancement?

Yes, we provide opportunities for training, development, and promotion within the company.

What are the safety and hygiene procedures I need to follow?

You will be required to follow workplace safety, security, and food hygiene procedures as part of your training and management direction.

Can I work overnight shifts?

Yes, there is a premium overnight rate of an additional £1.50 per hour for hours worked between 0000-5:00 am.

How can I ensure my customers feel valued?

Building rapport through attentive listening, face-to-face verbal communication, and maintaining eye contact will help you connect with customers and make them feel valued.

What are the main values that McDonald's promotes?

McDonald's promotes core values of Serve, Inclusion, Integrity, Community, and Family, which guide our workplace culture and customer service.

McDonald's

We’re serving up McDonald’s person by person. City by city. One community at a time. See our stories here.

Retail & Consumer Goods
Industry
10,001+
Employees
1955
Founded Year

Mission & Purpose

McDonald's is a global fast-food chain known for its iconic burgers, fries, and beverages. Since its founding in 1940, McDonald's has focused on delivering consistent, high-quality food with quick service in a family-friendly environment. Their mission is to provide a convenient, enjoyable dining experience for customers worldwide, emphasizing innovation and community engagement. McDonald’s aims to be the world’s best quick-service restaurant by maintaining quality, affordability, and accessibility.