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Full Time Sales Associate

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Mulberry England

7d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Melbourne
  • Quick Apply

AI generated summary

  • You need customer service experience, proven sales skills, strong communication and interpersonal abilities, initiative, and the capacity to follow directions.
  • You will deliver exceptional customer service, achieve sales goals, leverage product knowledge, build luxury customer relationships, uphold brand standards, and maintain store presentation and cleanliness.

Requirements

  • Experience working in a customer focused environment
  • Demonstrated sales abilities
  • Exceptional communication and interpersonal skills
  • Demonstrates initiative
  • Ability to follow direction

Responsibilities

  • Will provide every customer with an exceptional customer service experience
  • Consistently strive to overachieve in set sales budgets and KPIs
  • Use product knowledge to maximise and drive sales
  • Engage, develop and maintain key relationships with the core luxury consumer whilst building a strong CRM network
  • Are ambassadors for the Mulberry brand and demonstrate passion in all aspects of their role
  • Ensure VM presentation standards meet company requirements and reflect the brand
  • Ensure housekeeping standards are maintained to a high standard

FAQs

What type of employment is this position offering?

This position is offering full-time employment as a Sales Associate.

Where is Mulberry based?

Mulberry is based in Somerset, United Kingdom.

What is the main responsibility of a Sales Associate at Mulberry?

The main responsibility is to provide exceptional customer service and achieve sales budgets and KPIs.

What kind of experience is required for this role?

Experience working in a customer-focused environment and demonstrated sales abilities are required.

Are there opportunities for career advancement within the company?

Yes, there are career development and advancement opportunities available.

What benefits does Mulberry offer to Sales Associates?

Benefits include significant weekly commission, a generous seasonal merchandise allowance, additional incentives, and a high-profile luxury store environment.

What kind of skills are preferred for this position?

Preferred skills include exceptional communication and interpersonal skills, the ability to demonstrate initiative, and the capability to follow direction.

Is Mulberry committed to sustainability?

Yes, Mulberry has a strong commitment to sustainability and achieved B Corp Certification in 2024.

How can I request adjustments to the application or interview process?

You can request adjustments by emailing talent@mulberry.com.

What does Mulberry expect from its Sales Associates regarding brand representation?

Mulberry expects Sales Associates to be ambassadors for the brand, demonstrating passion in all aspects of their role.

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Mulberry England

Crafting beautiful leather goods that are made to last.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

Established in Somerset in 1971 around a kitchen table, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a bold contemporary take on British heritage and a focus on responsible craft, our ambition is always to create progressive luxury pieces that are made to last. Sustainability has been at the heart of Mulberry since its inception, and in 2021, to mark our fiftieth anniversary, we launched our Manifesto. In it, we detail our commitment to be transformative in our thinking and actions in every area, from sourcing and manufacturing, to production, to our relationships with the communities around us. The Manifesto provides the foundations of its commitment to a regenerative and circular supply chain by 2030 – only then can we be a business that truly is Made to Last. Believing our bags should have long – if not multiple - lives, Mulberry offer customers artisanal repair and restoration services at our Lifetime Service Centre in Somerset. In 2020 we also introduced two new propositions: The Mulberry Exchange, a circular resale platform offering authenticated pre-loved Mulberry bags, including rare and archive styles, and Buy-Back, a service allowing customers the opportunity to trade in their existing Mulberry bag for credit towards a new purchase. Mulberry may now be a global brand, currently made up of over 1,200 employees all over the world, across offices, stores, and factories, but our values remain the same. As an equal opportunities employer, we are committed to Diversity, Equity, and Inclusion in the workplace, and we focus on improving our impact on people, as well as the planet.