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Fund Services, Senior Client Administrator, CI

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TMF Group

21d ago

  • Job
    Full-time
    Junior Level
  • Accounting & Tax
    Business, Operations & Strategy
  • Cape Town
  • 8d left

AI generated summary

  • You should have A-Levels or a degree, be studying for ICSA/ACCA, have 2+ years in fund administration, excellent communication skills, attention to detail, and leadership ability.
  • You will mentor team members, handle complex fund administration tasks, communicate with clients, drive process improvements, and ensure compliance with regulations and internal controls.

Requirements

  • Ideally studying towards the final stages of ICSA or ACCA or other relevant qualification
  • A-Levels or degree
  • Final stages of relevant professional qualification advantageous
  • Ideally a minimum of 2 years’ experience as a fund administrator while still being involved and performing day to day administration of the fund structure
  • Listening and understanding questions from others both from the clients and from team members;
  • Excellent communication skills required;
  • Attention to detail;
  • Ability to lead by example and set best practice;
  • To be available to address administrators and trainee administrators queries;
  • To be able to demonstrate an ability to delegate tasks but remain accountable for ownership of tasks.

Responsibilities

  • Providing support and assistance for Administrators and Trainee Administrators and perform certain mentoring roles
  • Assisting with group-wide projects where senior staff input is required
  • Performing complex technical work on fund administration on a day to day basis and be seen as a technical expert within the team
  • Helping the manager to identify training needs and areas for development for Administrators / Trainees
  • Communicate regularly direct with the client on day to day duties and own responsibility for the execution and delivery of actions agreed as part of the client CRM plan e.g. Client plans, Action Tracker
  • Provide an excellent service level to clients and able to work with the Associate Directors to identify opportunities for new business /cross jurisdictional selling / revenue maximisation where appropriate
  • Promote awareness of communication between administrators and accounting both for cash and non-cash transactions
  • Manage reviews of process, procedure, registers etc. and assist the Manager develop effective working procedures
  • Help drive the rollout of TMF systems
  • Adhere to internal controls in compliance with SOC1 requirements
  • Adhere to local regulations and laws in the areas of compliance and CDD

FAQs

What is the job title for this position?

The job title is Fund Services, Senior Client Administrator.

Where is the location for this job?

The job is located in Cape Town, South Africa.

What type of work is this position?

This position is a full-time role.

What qualifications are preferred for candidates applying for this position?

A-Levels or degree is required, and final stages of a relevant professional qualification (such as ICSA or ACCA) are advantageous.

How much experience is required for this role?

Ideally, candidates should have a minimum of 2 years’ experience as a fund administrator.

What key responsibilities will the Senior Administrator have?

Key responsibilities include providing support to Administrators and Trainee Administrators, performing complex technical work on fund administration, communicating with clients, and identifying opportunities for new business.

Is there a mentoring aspect to this role?

Yes, the Senior Administrator will provide support and assistance to Administrators and Trainee Administrators and perform certain mentoring roles.

What skills are essential for this position?

Essential skills include excellent communication, attention to detail, the ability to lead by example, and the capacity to delegate tasks while remaining accountable.

Are there professional development opportunities available?

Yes, there are professional development opportunities as well as extensive individual training opportunities supported by the TMF Business Academy.

When does the position close for applications?

Applications for this position close on 29 December 2024 (South Africa Standard Time).

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TMF Group

Global provider of critical business administration services. We make a complex world simple.

Finance
Industry
10,001+
Employees
1988
Founded Year

Mission & Purpose

TMF Group provides employee, financial, and legal administration services to help firms invest and operate safely worldwide. With a global team of over 11,000 colleagues in more than 125 offices across 87 jurisdictions, TMF Group covers 92% of the world’s GDP and 95% of FDI inflow. They offer a unified approach, reducing the complexity and risk associated with using multiple local providers. Serving many Fortune Global 500, FTSE 100, and top private equity firms, TMF Group partners with clients to navigate complex regulations, focusing on delivering flawless service through a highly engaged workforce.