FAQs
What are the main responsibilities of a GC & E Sales Coordinator?
The main responsibilities include receiving groups and events, preparing contracts, managing rooming lists, negotiating budgets, developing work orders, conducting group instructions, performing monthly reports, interacting with various departments, and ensuring client requests are handled efficiently.
What qualifications are required for this position?
A graduate or MBA in Management, Hospitality, or Marketing is required, along with previous experience in sales for groups and events, preferably within the hospitality industry.
What skills should a candidate possess for this role?
Candidates should have strong organizational skills, the ability to manage multiple tasks, problem-solving capabilities, good computer skills (including Excel, PowerPoint, and Word), and a proactive approach to meeting deadlines and objectives.
Will I have direct interaction with clients during their events?
Yes, you will interact directly with guests or clients during the stay of the groups and events to ensure their needs are met.
Is experience in hospitality sales important for this role?
Yes, previous experience in sales for groups and events, particularly in the hospitality sector, is preferred.
What tools or systems will I need to be familiar with?
You will need to be familiar with computer systems for inserting rooming lists, updating payment instructions, and developing events work orders.
Are there opportunities for special activities as part of this role?
Yes, the role includes participation in special activities, such as receptions, welcome tours for groups, and other event-related functions.
How does Hilton support its employees in providing exceptional guest experiences?
Hilton is dedicated to providing a culture that promotes exceptional guest service, with a focus on teamwork and creating remarkable hospitality experiences globally.
What is the company culture like at Hilton?
The company culture at Hilton values teamwork, dedication to guest satisfaction, and a commitment to providing exceptional hospitality experiences.
How often will I be required to prepare reports?
You will be expected to perform monthly reports on groups and update closing information regularly.