Gen AI

Wipro

1mo ago

Job
Full-time
Mid & Senior Level
Software Engineering
IT & Cybersecurity
Pune

AI generated summary

You should understand software design, analyze client needs, develop solutions, ensure code quality, and document processes. Expertise in programming and project management is essential.
You will analyze client needs, develop software solutions, code, troubleshoot, document processes, report on project status, and ensure quality interactions with customers while collaborating with teams.

Requirements

Instrumental in understanding the requirements and design of the product/ software
Develop software solutions by studying information needs, studying systems flow, data usage and work processes
Investigating problem areas followed by the software development life cycle
Facilitate root cause analysis of the system issues and problem statement
Identify ideas to improve system performance and impact availability
Analyze client requirements and convert requirements to feasible design
Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
Conferring with project managers to obtain information on software capabilities
Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces
Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
Ensuring that code is error free or has no bugs and test failure
Preparing reports on programming project specifications, activities and status
Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
Compile timely, comprehensive and accurate documentation and reports as requested
Coordinating with the team on daily project status and progress and documenting it
Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
Capturing all the requirements and clarifications from the client for better quality work
Taking feedback on the regular basis to ensure smooth and on time delivery
Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members
Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
Timely Response to customer requests and no instances of complaints either internally or externally
Leveraging Technology - Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Competent
Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert
Technical knowledge - knowledge of various programming languages, tools, quality management standards and processes - Expert
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
Formulation & Prioritization
Innovation
Managing Complexity
Execution Excellence
Passion for Results

Responsibilities

Instrumental in understanding the requirements and design of the product/ software
Develop software solutions by studying information needs, studying systems flow, data usage and work processes
Investigating problem areas followed by the software development life cycle
Facilitate root cause analysis of the system issues and problem statement
Identify ideas to improve system performance and impact availability
Analyze client requirements and convert requirements to feasible design
Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
Conferring with project managers to obtain information on software capabilities
Perform coding and ensure optimal software/ module development
Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
Ensuring that code is error free or has no bugs and test failure
Preparing reports on programming project specifications, activities and status
Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
Compile timely, comprehensive and accurate documentation and reports as requested
Coordinating with the team on daily project status and progress and documenting it
Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
Capturing all the requirements and clarifications from the client for better quality work
Taking feedback on the regular basis to ensure smooth and on time delivery
Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
Timely Response to customer requests and no instances of complaints either internally or externally

FAQs

What is the primary purpose of the Gen AI role?

The primary purpose of the Gen AI role is to design, test, and maintain software programs for operating systems or applications that need to be deployed at a client end, ensuring they meet 100% quality assurance parameters.

What are the primary responsibilities of a Gen AI employee?

A Gen AI employee is responsible for understanding product requirements, performing coding to ensure optimal software development, and providing ongoing status reporting and customer support throughout project execution.

What qualifications are required for the Gen AI role?

The Gen AI role requires a strong knowledge of programming languages, tools, and quality management standards, coupled with experience in software development and problem-solving skills.

Who are the stakeholders that a Gen AI employee interacts with?

A Gen AI employee interacts with both internal stakeholders, such as lead software developers and project managers, as well as external stakeholders, including clients.

What is expected in terms of quality assurance for software developed in this role?

The expectation is to deliver software that is 100% error-free during onboarding and implementation, adhering to established schedules and release plans.

How does the Gen AI role contribute to customer satisfaction?

The Gen AI role contributes to customer satisfaction by ensuring on-time delivery of software, effectively managing troubleshooting queries, and capturing client feedback for continuous improvement.

What competencies are required for effective performance in this role?

Effective performance in this role requires functional competencies in leveraging technology, process excellence, and technical knowledge, as well as behavioral competencies such as formulation & prioritization, innovation, and passion for results.

Is ongoing training and education a requirement for this role?

Yes, participating in continuing education and training to remain current on best practices and learning new programming languages is encouraged and expected.

How is performance measured for the Gen AI role?

Performance is measured through continuous integration, deployment & monitoring of software, quality and customer satisfaction metrics, and timely management information system (MIS) reporting.

What kind of documentation is expected from someone in the Gen AI role?

Documentation should include programming project specifications, test case scenarios, comprehensive reports, and detailed tracking of project activities for clarity and ongoing reference.

Wipro

Technology

Industry

10,001+

Employees

1945

Founded Year

Mission & Purpose

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 250,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.