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General Cashier

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Mandarin Oriental Hotel Group

1mo ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    Accounting & Tax
  • Dubai

AI generated summary

  • You need a senior school qualification, diploma/degree in Hospitality or Accounting, 1-2 years of related experience, knowledge of POS/PMS and SUN systems, analytical skills, and strong English communication.
  • You will handle cash, prepare deposits, reconcile receipts, ensure accurate records, resolve discrepancies, manage floats, and assist cashiers while maintaining strict cash control protocols.

Requirements

  • Senior School qualification or equivalent
  • Diploma/Degree in Hospitality Management and/or Accounting
  • Minimum of 1-2 years’ experience in accounting with at least 1 year in a similar capacity
  • Experienced in POS and PMS Systems (Opera/PSMS/ Info Genesis/Micros)
  • Experienced in Accounting System (SUN System)
  • Good written and verbal communication skills in English.
  • Must have analytical skills.
  • Must have a commitment to follow all local corporate policies and procedures as they relate to General Cashier.
  • Must have thorough knowledge of all policies and procedures as they relate to General Cashier.
  • Must work in a safe, prudent, and organized manner.
  • Highly accurate, policy compliant and demonstrative responsibility in dealing with cash

Responsibilities

  • Must have excellent cash handling skills evidenced by no overages and shortages.
  • Must collect daily remittance envelopes from the cash drop safe in the presence of a witness.
  • Count and verify daily cash receipts submitted by the individual cashiers including the collections by the Credit & Collection department.
  • Document the reconciliation of all cash receipts to the PMS system and complete the daily cash over and short report for each cashier.
  • Consolidate, prepare and make the daily bank deposits in a timely manner.
  • Ensure daily collections must be deposited to the hotel’s bank account on the next banking day.
  • Reconcile daily cash submissions from various departments in the hotel against the bank deposits.
  • Report daily all cash discrepancies to the Director of Finance or Assistant Director of Finance.
  • Prepare daily General Cashier Report and submit to Income Auditor for review then to Director of Finance or Assistant Director of Finance for final approval.
  • Resolve any deposit discrepancies directly with the bank while keeping the Chief Accountant and/or Assistant Director of Finance aware of the said discrepancies.
  • Ensure that all cash-handling colleagues have adequate monetary change throughout their work shifts.
  • Provide monetary change to colleagues with hotel floats after approval from Director of Finance.
  • Release due backs to hotel cashiers, as required and maintain a register for issue and receipt of due backs.
  • Obtain the buying rate being offered by the hotel’s commercial bank or registered money exchange company and compute for the latest hotel exchange rates with approved mark-up for applicable foreign currencies every day. Then prepare Memorandum of Rates for approval of Director of Finance or Assistant Director of Finance.
  • Make petty cash disbursements according to established policies.
  • Reconcile and prepare petty cash replenishment every week and submit to Director of Finance or Assistant Director of Finance for approval prior to payment.
  • Perform a daily cash count of the General Cashier’s float and report all counts/discrepancies to the Director of Finance and/or Assistant Director of Finance for approval.
  • Conduct at least once a month surprise float count for all cashier holding floats, including sub-float holders such as Duty Manager and Purchasing, in the presence of the float holder. Any discrepancies must be reported to the Director of Finance and/or Assistant Director of Finance immediately.
  • Maintain updated Cash Responsibility Forms for all float holders.
  • Prepare a monthly summary of float counts and must tie to the General Ledger house bank account.
  • Assist in cashiering trainings and be available as needed to support cashiers in resolving problems in cash handling procedures.
  • Perform any other duties that may be assigned from time to time by Management.

FAQs

What are the primary responsibilities of the General Cashier?

The General Cashier is responsible for managing all cash handling and financial transactions of the hotel, including counting and verifying daily cash receipts, preparing bank deposits, reconciling cash submissions, documenting discrepancies, and maintaining accurate cash records.

What qualifications are required for this position?

Candidates should have a Senior School qualification or equivalent, preferably a Diploma or Degree in Hospitality Management and/or Accounting, along with 1-2 years of accounting experience, including at least 1 year in a similar role.

Is experience with accounting systems mandatory?

Yes, experience in accounting systems such as the SUN System and familiarity with POS and PMS Systems (like Opera, PSMS, Info Genesis, or Micros) is required for this position.

Are strong analytical skills necessary for the General Cashier role?

Absolutely, strong analytical skills are essential for effectively managing cash transactions and resolving discrepancies.

What is the work environment like at Mandarin Oriental Downtown, Dubai?

The work environment at Mandarin Oriental Downtown, Dubai is one that emphasizes luxury, organization, and high standards of service, reflecting the hotel's commitment to redefining hospitality.

Will training be provided for cash handling procedures?

Yes, the General Cashier is expected to assist in cashiering trainings and be available to support cashiers in resolving cash handling procedure issues.

What type of communication skills are needed for this role?

Good written and verbal communication skills in English are necessary for effective interaction with colleagues and management.

Is there a need to report cash discrepancies?

Yes, the General Cashier must report all cash discrepancies daily to the Director of Finance or Assistant Director of Finance.

How important is compliance with corporate policies for the General Cashier?

Compliance with local corporate policies and procedures related to cash handling is critical and expected from the General Cashier.

Are there opportunities for career advancement in this position?

Yes, there may be opportunities for career advancement within the finance department, depending on performance and organizational needs.

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Mandarin Oriental Hotel Group

Travel & Leisure
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group. Mandarin Oriental’s aim is to be recognized widely as the best global luxury hotel group, providing 21st century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and its people, while maximizing profitability and long-term shareholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The strategy of the Group is to open the hotels currently under development, while continuing to seek further selective opportunities for expansion around the world. The parent company, Mandarin Oriental International Limited, is incorporated in Bermuda and has a premium listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. Mandarin Oriental Hotel Group International Limited, which operates from Hong Kong, manages the activities of the Group’s hotels. Mandarin Oriental is a member of the Jardine Matheson Group.