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General Office Staff

  • Job
    Full-time
    Junior Level

AI generated summary

  • You need 2 years in admin/support, strong communication and customer service skills, Excel proficiency, critical thinking, JDE/CM11 experience, and bilingual in English/Spanish.
  • You will handle administrative tasks, manage customer service calls, collaborate with managers, analyze data, troubleshoot issues, monitor equipment files, and order supplies in a fast-paced environment.

Requirements

  • Here are the job requirements extracted from the posting, with bullet points and dashes removed:
  • 2 years’ experience in administrative support and customer service
  • Proven written and verbal communication skills
  • Outstanding customer service skills
  • Proficiency in Microsoft Excel
  • Ability to deal with multiple tasks, work independently and is a highly motivated, self-starter
  • Ability to work with confidential information
  • Critical thinking and problem-solving skills
  • A team player and supportive business partner attitude
  • JDE and CM11 experience
  • Bilingual English/Spanish

Responsibilities

  • Perform variety of administrative duties including building/updating spreadsheets and maintaining files
  • Customer service in bound and out bound calling
  • Work closely with your Office Manager and Branch Manager to ensure all objectives are accomplished and deadlines are met
  • Analyze data and make recommendations for process improvement
  • Work cooperatively and jointly to provide quality seamless customer service
  • Trouble-shoot issues and resolve problems within your team
  • Monitor equipment files, and MVR pulls to support our Fleet Management programs
  • Order office supplies and/or perform other administrative functions as needed, to be a team player in a fast paced highly collaborative environment

FAQs

What is the primary role of the General Office Staff at BrightView?

The primary role of the General Office Staff at BrightView is to assist multiple leaders in the BrightView Development Branch by performing a variety of administrative duties, providing customer service, analyzing data, and supporting the team in achieving objectives and deadlines.

What kind of experience is required for this position?

A minimum of 2 years of experience in administrative support and customer service is required for the General Office Staff position.

What skills are beneficial for this role?

Beneficial skills for this role include proven written and verbal communication skills, outstanding customer service skills, proficiency in Microsoft Excel, the ability to multitask and work independently, critical thinking and problem-solving skills, and being a team player.

Is bilingualism a requirement for this position?

While not mandatory, being bilingual in English and Spanish is considered a valuable asset for this position.

What types of administrative duties will I perform?

You will perform various administrative duties such as updating spreadsheets, maintaining files, managing customer service calls, monitoring equipment files, ordering office supplies, and troubleshooting issues within the team.

What can I expect in terms of benefits?

You may be eligible for benefits including paid time off, health and wellness coverage, and a 401k savings plan.

What is the work environment like at BrightView?

The work environment at BrightView is supportive and collaborative, maintaining a small company feel despite being the nation’s leading landscape company. Team members are encouraged to feel at home and are passionate about caring for each other and their clients.

Are there opportunities for growth in this position?

Yes, there are opportunities for growth in this position as BrightView focuses on the constant discovery and development of its team members' careers and personal growth.

Science & Healthcare
Industry
10,001+
Employees
1939
Founded Year

Mission & Purpose

BrightView takes pride in providing the highest-quality landscape and snow services with a worry-free, dependable service commitment. As the nation’s leading landscape services company, our more than 22,000 team members consistently bring excellent landscapes to life at thousands of clients’ properties, fostering collaborative relationships to drive clients’ success. With comprehensive capabilities serving the entire lifecycle of a property’s landscape, BrightView is a single-source solution for its client’s landscape needs. The best teams are created and maintained here. Great work starts with great people. At the top of our industry, BrightView prides itself on hiring good-natured, motivated, and capable individuals. Given the resources to grow, our dedicated team makes lasting impacts on the earth, the company, and on each other. The prestige of a national corporation with the care of a family-run atmosphere, BV merges industry leading innovation with direct mentorship and teamwork – and the results are picture perfect. In 2014, Brickman and ValleyCrest combined to form BrightView, uniting under the shared belief that caring for our team members and our clients should always be at the heart of what we do. Through consistent excellence, proactive service, and a steady client focus, BrightView is delivering brighter futures—every day, everywhere, and with everyone.