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Gift Card Manager

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TJX Europe

2mo ago

  • Job
    Full-time
    Senior Level
  • Marketing
    Business, Operations & Strategy

AI generated summary

  • You should have gift card program experience, strong relationship skills, commercial savvy, excellent communication, cross-functional teamwork capability, and proficiency in Excel, Word, and PowerPoint.
  • You will manage gift card revenue streams, collaborate on strategies, analyze performance and trends, oversee allocation processes, and coach the team to drive growth and efficiency.

Requirements

  • Experience in gift card programs is desirable.
  • Strong in fostering relationships and partnerships.
  • Commercially savvy with strong organizational skills.
  • Effective communicator with the ability to assimilate information quickly.
  • Ability to work cross-functionally and across different regions.
  • Customer-focused and comfortable working “in the grey.”
  • Proficient in Excel, Word, and PowerPoint.

Responsibilities

  • Manage 4 gift card revenue streams including Stores, Online, Prepaid and Malls for TK Maxx and Homesense brands in all our European markets.
  • Collaborate with external and prepaid partners to establish strategies and budgets.
  • Review weekly design performance and propose actions.
  • Manage control documents and processes, including phasing, PO tracking, and timescales.
  • Oversee store allocation processes and sales/inventory reviews.
  • Input into long-term gift card strategy and annual planning.
  • Review and analyse reports to determine trends and weekly actions for the team.
  • Maintain an external perspective on market trends and competitive landscape.
  • Manage, coach, and develop the Gift Card Officer.

FAQs

What is the primary responsibility of the Gift Card Manager?

The primary responsibility of the Gift Card Manager is to lead the Pan-European gift card program, managing multiple gift card revenue streams and collaborating with marketing teams across Europe.

What kind of experience is desirable for this role?

Experience in gift card programs is desirable for the Gift Card Manager position.

What key skills are required for the Gift Card Manager role?

The role requires strong analytical skills, numeracy, relationship-building abilities, organizational skills, effective communication, and proficiency in Excel, Word, and PowerPoint.

Who will the Gift Card Manager collaborate with?

The Gift Card Manager will collaborate with external partners, prepaid partners, marketing teams across Europe and globally, and will also manage a team.

What will the Gift Card Manager be expected to analyze?

The Gift Card Manager will be expected to review and analyze reports to determine trends and propose weekly actions for the team.

Is there an opportunity for career growth in this position?

Yes, the position offers plenty of room for growth and development in the role within the supportive culture of TJX.

How does the company define its culture?

The company prioritizes a culture of opportunity, teamwork, and growth, encouraging a fun and diverse environment for its employees.

What do you mean by “working in the grey”?

Working “in the grey” refers to being comfortable with ambiguity and adaptability in a fast-paced, ever-changing business environment.

Are there any specific software skills required for this job?

Yes, proficiency in Excel, Word, and PowerPoint is required for the Gift Card Manager role.

What is the company's stance on diversity and inclusion?

The company considers all applicants for employment without regard to age, disability, gender, race, religion or belief, and sexual orientation, demonstrating a commitment to diversity and inclusion.

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TJX Europe

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

TJX Europe operates as a major retail division of The TJX Companies, Inc., managing well-known brands such as TK Maxx and Homesense across Europe. Their ultimate mission is to deliver high-quality, brand-name products at affordable prices to enhance customer satisfaction. Their purpose is to offer a wide variety of merchandise, from fashion to home goods, while fostering an engaging shopping experience and supporting a diverse, inclusive workplace for their employees.