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Global Partner Incentives & Rewards and CMS Partner Program Mgmt

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Ciena

2mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    Business, Operations & Strategy
  • Canada, +1
    Remote
  • Quick Apply

AI generated summary

  • You should have a relevant degree, 8+ years in partner programs, strong analytical, leadership, and communication skills, and experience in designing incentive programs and managing change.
  • You will design incentive programs, refine business models, analyze performance, collaborate with stakeholders, and manage projects to enhance partner engagement and rewards.

Requirements

  • Bachelor's degree in Science/Engineering or a related field; MBA preferred.
  • At least 8 years’ experience building technology industry partner programs or a similar role.
  • Strong understanding of channel partner and managed service provider ecosystems that drive business value today and are adaptable for the future.
  • Experience evolving business processes and using systems and tools to improve experience and reduce friction for internal and external users.
  • Excellent analytical and strategic thinking skills.
  • Demonstrated ability to develop and implement successful incentive programs.
  • Strong leadership and team management skills.
  • Exceptional synthesis, communication and interpersonal skills with proven experience driving effective coordination amongst internal stakeholders.
  • Proficiency in data analysis and performance metrics along with demonstrated expertise in telling the story & conveying business impact to executives & business leaders.
  • Experience developing business models to illustrate program benefits and investment performance.
  • Experience designing, planning and executing change management for internal and external stakeholders.

Responsibilities

  • Incentive and Reward Development: Design and implement innovative incentive and reward programs to drive engagement and mindshare with partner organizations and their sales teams.
  • Business Model Development: Create and refine business models that clearly illustrate the benefits of the incentives for partners, ensuring alignment with overall business objectives.
  • Align Rewards & Achievement: Establish & define escalating program benefits aligned to incremental program achievement.
  • Awards & Recognition: Develop an awards & recognition program to increase program value for CPNe member partners.
  • Oversight and Direction: Provide strategic direction and oversight to business analysts, ensuring transparency and visibility in the return on investment (ROI) of the incentives and rewards.
  • Stakeholder Collaboration: Work closely with internal and external stakeholders to understand their needs and ensure the successful implementation of incentive programs.
  • Performance Analysis: Monitor and analyze the performance of incentive programs, making data-driven recommendations for continuous improvement.
  • Market Research: Conduct market research to stay informed about industry trends and best practices in incentive and reward programs.
  • Project Management: Prioritize and manage initiatives and deliverables to evolve and enhance program offerings for Ciena’s CMS partners.

FAQs

Do we support remote work?

Yes, we support remote work, allowing for a flexible work environment.

What is the pay range for this position?

The pay range for this position is $115,500 - $184,500 USD.

What qualifications are required for this role?

A bachelor's degree in Science/Engineering or a related field is required, with an MBA preferred. Additionally, at least 8 years of experience in building technology industry partner programs or a similar role is necessary.

What are the main responsibilities of this position?

Key responsibilities include developing new incentives and rewards for channel partners, creating and refining business models, collaborating with stakeholders, and analyzing performance metrics for incentive programs.

Is there an opportunity for growth within the company?

Yes, Ciena prioritizes individual growth, providing opportunities for employees to pursue their passions and develop their careers.

What kind of incentives and rewards will be developed?

The role involves designing and implementing innovative incentive and reward programs to drive engagement and mindshare with partner organizations and their sales teams.

How does this position contribute to Ciena's mission?

This position supports Ciena's mission by developing incentives that align with business drivers, promoting partner engagement, and enhancing the overall partner experience.

What tools or systems are expected to be used in this role?

The role may involve using various systems and tools to improve processes, enhance user experience, and assist in monitoring and analyzing incentive program performance.

What skills are essential for success in this job?

Essential skills include excellent analytical and strategic thinking, strong leadership abilities, exceptional communication skills, and proficiency in data analysis and performance metrics.

Are there any employee benefits offered?

Yes, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in retirement plans, Employee Stock Purchase Program (ESPP), and other benefits.

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Ciena

Telecommunications
Industry
5001-10,000
Employees
1992
Founded Year

Mission & Purpose

Ciena (NYSE:CIEN) is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation. We prioritize deep, collaborative relationships within our teams, and alongside our customers, partners, and communities—local and global.

Benefits

  • Physical Wellbeing: The strong correlation between wellness and job performance means your health is of utmost importance to us. Our Global Wellbeing program provides you and your family direct access to resources and programs to improve your physical health.

  • Recognition Program: In addition to rewarding performance via our annual bonus, our reward program, 'bravo!' facilitates peer-to-peer and financial recognition for both teams and individuals.

  • Tuition Reimbursment: We will reimburse 100% of tuition, books, materials, and lab fees for a course or series of courses leading towards a degree or maintaining a degree related to your current position at Ciena or a position you are capable of attaining within the near future.