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Graduate Client Solutions

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Fenergo

1mo ago

  • Job
    Full-time
    Entry Level
  • Dublin
    Remote
  • Quick Apply

AI generated summary

  • You need a degree in Computing, Business, or Finance, knowledge of regulatory topics, understanding of compliance processes, and good IT systems knowledge.
  • You will configure SaaS products, deliver demos, prepare documentation, collaborate with sales, and seek skill development to enhance client experiences and drive continuous improvement.

Requirements

  • Degree or Diploma in Computing, Business, Finance or similar related qualification (or currently studying for Intern positions).
  • Knowledge of financial regulatory topics, ideally to include AML, KYC, FATCA, MIFID, Dodd Frank, EMIR and related topics
  • Knowledge of capital markets, Commercial & Retail, Asset Servicing and Asset Management, Commodities Trading.
  • An understanding of compliance processes and workflows within the financial services
  • Good knowledge of IT systems, architectures and terminology

Responsibilities

  • Develop expertise in the Fenergo SaaS Product across configuration, business application and SaaS technology
  • Configure and refine SaaS product in line with desired client outcomes during the pre-sales stage of a client engagement
  • Deliver demos to clients and prospects at varying levels of complexity
  • Prepare Proof of Concept, Proof of Value and Handover Documentation to a high standard
  • Collaborate with Sales Representatives and Client Solutions Consultants to deliver first-class experiences of Fenergo to clients and prospects
  • Support the Lead Consultant to prepare relentlessly for product demonstrations
  • Actively seek opportunities to develop skills and product knowledge with a clear objective to drive excellence and continuous improvement

FAQs

What qualifications are required for the Graduate Client Solutions role?

A degree or diploma in Computing, Business, Finance, or a similar related qualification is required. Current students may also apply for intern positions.

What are the main responsibilities of this role?

The main responsibilities include developing expertise in the Fenergo SaaS product, configuring and refining the product based on client needs, delivering demos, preparing documentation, collaborating with sales representatives, and seeking opportunities for personal development.

What skills will I develop in this role?

You will develop client-facing and presentation skills, skills in delivering impactful demos, storytelling and client engagement, knowledge of financial regulatory topics, compliance processes, IT systems, and receive product training and Fenergo certification.

Is there an opportunity for career growth?

Yes, there are no limits to your growth and development, with defined training and role tracking to assess your career development and progress.

What benefits does Fenergo offer?

Fenergo offers healthcare cover, company pension contributions, life assurance, income protection, annual leave, bonus opportunities, a work-from-home setup allowance, and various other competitive benefits.

What kind of work environment can I expect?

You can expect a collaborative working environment with a buddy system for new starters, extensive training programs, an active sports and social club, and state-of-the-art offices in Dublin’s Docklands.

Do we offer any support for diversity and inclusivity?

Yes, Fenergo is committed to creating a diverse and inclusive workplace, ensuring that all employees are valued and respected, and promoting equal opportunities for career advancement.

How does Fenergo support remote work?

Fenergo supports remote work in a hybrid format, allowing flexibility while maintaining collaboration.

Is there an annual bonus opportunity?

Yes, there is an annual bonus opportunity as part of the benefits package.

What is the focus of Fenergo as a company?

Fenergo focuses on enabling financial institutions to onboard and service their customers digitally, safely, and compliantly and aims to provide the best customer onboarding experience through technology.

Client Lifecycle & Customer Journey Management, AML/KYC Compliance & Client Data Management.

Finance
Industry
501-1000
Employees
2008
Founded Year

Mission & Purpose

Fenergo is the digital enabler of client and regulatory technology for financial services. It provides Client Lifecycle Management (CLM) software solutions for Financial Institutions including; Corporate & Institutional Banking, Commercial & Retail Banking, Asset Management, Private Banking & Wealth Management. Counting 70 global Financial Institutions as clients, its award-winning CLM suite digitally transforms how Financial Institutions manage clients; from initial onboarding to KYC/AML and regulatory compliance, to data management and ongoing lifecycle KYC reviews and refreshes. Fenergo CLM empowers financial institutions to deliver a faster, compliant and digital customer experience while achieving a single client view across channels, products, business lines and jurisdictions.Fenergo’s community-based approach to product development allows clients to collaborate on solution design on a global scale. Its rules-driven solution ensures compliance with multiple global and local regulatory frameworks including AML, KYC, Tax (CRS, FATCA, 871M), OTC Derivatives (EMIR, Dodd-Frank, MiFID II, Margin Requirements) and data privacy rules (GDPR). It supports the collection, centralization and sharing of client and counterparty data and documentation across the institution and deploys an API-first approach to advanced integration with a host of external KYC, AML and entity data providers, KYC and industry utilities. The solution is underpinned by next generation Artificial Intelligence, Robotics Process Automation and Machine Learning technologies, using advanced OCR and NLP capabilities to extract information, expedite compliance and improve operational efficiencies.

Benefits

  • Competitive Salary & Rewards Package

    While these differ globally, our benefits include health, dental, pension, and life insurance, among other great perks.

  • Professional Development

    Fenergo University offers a wide range of courses to supercharge your knowledge and develop your skills.

  • Mentoring & Coaching

    Access mentors across the business and external coaching services design to help you step into your full potential.

  • Flexible Models of Work

    Our flexible, hybrid working, and family-friendly policy mean that work adapts to your life, and not the other way around.

  • Career Change & Relocation Opportunities

    Our employees enjoy opportunities to change career paths and relocate to our global offices in a risk-free environment.

  • Employee Recognition Program

    We regularly reward individual and team achievements, and employees’ ability to show and live our EPIC values.

  • Give Back to the Community

    Employees have plenty of opportunities to support charity initiatives around the world – and we match their donation.

  • Employee Support Groups

    We support groups including LGTBQ, parents, and women in tech, and ensure people from all backgrounds have access to opportunities.