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Group Product Manager

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CIBC

2mo ago

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Product
  • Toronto

Requirements

  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
  • You can demonstrate experience in strategic and business planning, business model development and marketing best practices. You have strong analytical skills and have a proven ability to execute net new initiatives. In-depth knowledge of Credit Card business, financial services, and product management experience will be strong assets
  • You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
  • You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
  • You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

Responsibilities

  • Strategic Planning - Lead the development and implementation of client acquisition strategies to achieve targets for all consumer credit card products. Identify and implement new opportunities for credit card client acquisition. Determine feasibility and financial impact while contributing to CIBC’s client experience objectives. Optimize client acquisition tactics and marketing budget to ensure profitable return on investment.
  • Reporting and Analytic Insights – by identifying and creating a governance related to key metrics, you will support our team and drive continuous improvement, enabling improved acquisition performance.
  • Leadership – Manage and own final accountability for client acquisition Retail Channels strategic plan and initiatives for all consumer credit card products. Continuously monitor and interpret business results against key performance targets to recommend growth initiatives.
  • Relationship Management – Collaborate with key partner stakeholders to ensure alignment with the client acquisition strategies being implemented. Establish rapport and work effectively with internal and external partners including Retail Channels, Risk Management, Finance, Legal and Compliance, Sales Support, Marketing, Technology, other lines of businesses, and business partners.

FAQs

What will be my primary responsibilities as a Group Product Manager at CIBC?

As a Group Product Manager, you will manage and implement the one-year client acquisition plan for all consumer credit card products. This includes leading key initiatives to optimize sales funnel performance, developing analytics to support the retail channels, and collaborating with diverse teams to drive revenue growth while prioritizing client experience.

Who will I report to in this position?

You will report to the Director of Acquisition Enablement.

What is the work arrangement for this role?

The position offers a hybrid work arrangement where you will spend 1-3 days per week on-site and the remaining days working remotely.

How does CIBC measure success in this role?

Success in this role is measured through the development and implementation of client acquisition strategies, optimization of marketing budgets, creation of governance related to key metrics, and continuous monitoring of business results against key performance targets.

What kind of skills and experience are necessary for this position?

You should have experience in strategic and business planning, business model development, and marketing best practices, alongside strong analytical skills. Knowledge of the credit card business, financial services, and product management experience will be strong assets.

What qualities are valued in candidates for this role?

CIBC values candidates who demonstrate ownership, a passion for continuous learning, and a client-first mentality. Team collaboration and alignment with the company's values—trust, teamwork, and accountability—are also essential qualities.

What types of stakeholders will I collaborate with as a Group Product Manager?

You will work with various internal and external stakeholders, including Retail Channels, Risk Management, Finance, Legal and Compliance, Sales Support, Marketing, Technology, and other lines of business.

What is the main goal of the initiatives I will lead?

The main goal of the initiatives you will lead is to drive client acquisition for consumer credit card products while ensuring profitable return on investment and maintaining a superior client experience.

How does CIBC support the ongoing growth and learning of employees?

CIBC encourages a work environment that allows for personal and professional growth, promoting a culture of continuous learning and development.

What role will analytics play in my responsibilities?

Analytics will be crucial for supporting the team in identifying key metrics, driving continuous improvement, and enabling enhanced acquisition performance.

How important is teamwork and collaboration in this role?

Teamwork and collaboration are emphasized as essential aspects of the role, as collective success is valued, and ideas are often enhanced through inclusive teamwork.

Ambitions Made Real

Finance
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

The Canadian Imperial Bank of Commerce (CIBC) is a major financial institution that provides a wide range of banking and financial services. CIBC's ultimate mission is to be a leading, innovative financial institution that helps clients achieve their financial goals. The bank's purpose is rooted in delivering trusted advice and exceptional service to individuals, businesses, and communities. CIBC is committed to fostering economic growth, supporting financial well-being, and contributing to the overall prosperity of its clients and the regions it serves. With a focus on integrity and customer satisfaction, CIBC plays a vital role in the Canadian and international financial landscape, offering solutions that span banking, wealth management, and capital markets to meet the diverse needs of its stakeholders.

Benefits

  • Financial health

    Rewards and resources to support your short and long-term financial goals. At a glance: 50% employee share matching plan, Employee Banking Offer including free banking services, credit cards and more, Defined Benefit Pension Plan that provides you with a secure retirement for life

  • Mental health

    Resources to support your mental health and increase your resiliency. At a glance: Mental health therapy covered at 100% and $5,000 per person per year, Online and in-person counselling, Shareable mental health video library, Mindfulness education and practice tools