Logo of Huzzle

Home

Matches

Explore

Manage

Groups & Events Executive (m/f/d)

image

The Hoxton

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Berlin
  • Quick Apply

AI generated summary

  • You have hotel/event sales experience, a strong sales track record, fluent German, and ideally know OPERA/DELPHI. You're a people person, self-motivated, and thrive in a supportive team.
  • You will handle group bookings, ensuring smooth operations and great guest experiences, manage contracts, develop client relationships, and collaborate with teams to drive revenue and creativity.

Requirements

  • Experience working within reactive sales in groups or events within hotels, venues, or private members clubs.
  • Someone who gets a kick out of converting sales, with a track record of beating targets.
  • You speak German fluently, English and any other languages are a plus.
  • Experience using a system like OPERA or DELPHI would be an advantage.
  • A people person, great at building and nurturing long lasting relationships.
  • You’re a proactive and experienced individual with great enthusiasm and self-motivation.
  • You’re looking for a challenge and a place where you can be you - no clones in suits here.
  • You’re not precious. We leave our egos at the door and help gets stuff done.
  • You want to be part of a team that works hard, supports each other, and has fun along the way.

Responsibilities

  • Be a key contact for groups and events across Berlin handling your own bookings from start to finish: from initial proposals & negotiations, to contracting & invoicing, to planning great events & group stays, to site visits and follow ups.
  • Have a great understanding of our operation – and ensure that Hotel teams have tip-top handovers with all the details & communication they need to deliver incredible guest experiences.
  • Work individually and as part of a team to maximize conversion, employing strategies to hit targets and identifying challenges & opportunities to drive revenues.
  • Show your keen eye for detail when using our booking systems: think tracking & following up on enquiries, generating contracts, invoices and function sheets, inputting details for operational handover, taking deposits and tracking payments and keeping an up-to-date database.
  • Develop great product knowledge and use this to win business while supporting the rest of the team in keeping up to date on all things Hoxton.
  • Prioritize developing client relationships & work to truly understand guest needs, while always following up & creating opportunities to develop repeat business.
  • Be an ambassador for the Hoxton Brand and keep the guest experience at the heart of everything you do.
  • Actively contribute to a positive team culture as part of a fast paced, growing, multi-property department
  • Build strong relationships & communication with other Hoxton teams, championing positive collaboration across multiple areas of the Business.
  • Always keep your thinking cap on, get creative when problem solving & don’t be afraid to challenge the norm – we want your fresh ideas!

FAQs

What is the job title for this position?

The job title is Groups & Events Executive (m/f/d).

Where is The Hoxton located in Germany?

The Hoxton is located in Charlottenburg, Berlin.

What are the main responsibilities of the Groups & Events Executive?

The main responsibilities include handling bookings for groups and events from start to finish, ensuring effective communication with hotel teams, maximizing sales conversion, maintaining booking systems, developing client relationships, and promoting a positive team culture.

What qualifications are required for this position?

The qualifications required include experience in reactive sales in groups or events within hospitality, a track record of beating sales targets, fluency in German and English, experience with booking systems like OPERA or DELPHI, and strong relationship-building skills.

What kind of work environment can I expect at The Hoxton?

You can expect a creative and rewarding work environment that supports individuality and values teamwork, hard work, and fun.

Is prior hotel experience necessary for this position?

Yes, prior experience working in reactive sales within hotels, venues, or private members clubs is necessary.

What benefits are offered to employees?

Employees receive 24 holidays plus bank holidays, extra time off for volunteering, a competitive package, free meals during shifts, discounts across the Ennismore family, and various opportunities for development and progression.

Will I have opportunities for career growth?

Yes, there are plenty of opportunities for growth and the chance to progress within the global family of brands.

Are team-building activities part of the workplace culture?

Yes, there are regular team get-togethers, including team drinks and bi-annual parties.

image

The Hoxton

Open house hotels, inspired by the streets and scenes that surround them.

Travel & Leisure
Industry
501-1000
Employees
2006
Founded Year

Mission & Purpose

The Hoxton is a series of open house hotels inspired by the diversity and originality of the streets and scenes that surround them. Just like our doors, our minds are open too. Ever since we opened our first hotel in Shoreditch, East London, way back in 2006, we’ve never just been about offering a bed for the night. We want to be more than that: providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. Then there's our eclectic programme of monthly events, where we bring the outside in, and work with local creatives to curate events unique to each location. The Hoxton, Holborn opened in 2014, followed by The Hoxton, Amsterdam in 2015, and The Hoxton, Paris in summer 2017. The Hoxton, Williamsburg was the first U.S. opening, followed by Portland and Chicago. 2019 saw the opening of The Hoxton, Southwark and Downtown LA.