FAQs
What are the primary responsibilities of the Guest Services position?
The primary responsibilities include checking the station for proper set-up and cleanliness, greeting guests in a friendly manner, explaining specials and promotions, ensuring guest satisfaction during the ordering process, and abiding by all state and federal regulations regarding the serving of alcoholic beverages.
What are the working hours for this position?
This position is part-time, and specific working hours may vary based on the restaurant's operational needs.
Is previous serving experience required for this role?
Yes, a minimum of one year of previous serving experience is preferred for this position.
What certifications are required to apply for the Guest Services position?
A valid Food Worker Card is required to apply for this position.
Are there any specific language requirements for this job?
Yes, the ability to effectively communicate in English, both verbally and in writing, is required.
What personal qualities are desirable for candidates applying for this role?
Candidates should have a courteous, friendly, and professional demeanor.
How long will I be required to stand or walk during my shifts?
Employees must have the ability to stand and walk for prolonged periods during their shifts.
Is there a dress code or uniform requirement for this position?
Yes, employees are typically required to adhere to a specific dress code or wear a uniform that represents the restaurant brand professionally.
Will I receive training after being hired?
Yes, new employees will receive training to ensure they understand their responsibilities and the restaurant's service standards.
What is the pay structure for this position?
The salary is competitive, but specific pay details will be discussed during the hiring process.