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Head of Design and Digital First Transformation

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West Sussex County Council

5d ago

  • Job
    Full-time
    Expert Level
  • Design
    Product
  • Chichester

AI generated summary

  • You will lead design and digital transformation, ensuring effective methodologies, tech adoption, customer-focused improvements, and a culture of innovation and continuous improvement.
  • You will lead design and digital transformation, implement AI in processes, enhance customer experience, drive collaboration, and foster a culture of continuous improvement and innovation.

Requirements

  • The potholder will:
  • lead the direction and execution of the Design and Digital First Transformation function to embed design at the heart of the council’s transformation and continuous improvement initiatives, increasing efficiency productivity, and performance through introducing internal consultancy and multi-disciplinary teams (MDT) approach to work across the organisation.
  • ensure existing and emerging technology such as AI is designed into our business processes to ensure adoption and sustainable benefits.
  • build and grow design capability by embedding new methodologies, principles, and emerging technology for effective and enduring change.
  • oversee and drive customer and process improvements through various design work and transformation programmes.
  • champion design and digital to enhance customer and resident experience, aligning with council goals.
  • drive innovation and collaboration with services and subject matter experts to deliver user-centred design solutions.
  • embed a culture of continuous improvement and high performance within the Design and Digital First Transformation function.

Responsibilities

  • lead the direction and execution of the Design and Digital First Transformation function to embed design at the heart of the council’s transformation and continuous improvement initiatives, increasing efficiency productivity, and performance through introducing internal consultancy and multi-disciplinary teams (MDT) approach to work across the organisation.
  • ensure existing and emerging technology such as AI is designed into our business processes to ensure adoption and sustainable benefits.
  • build and grow design capability by embedding new methodologies, principles, and emerging technology for effective and enduring change.
  • oversee and drive customer and process improvements through various design work and transformation programmes.
  • champion design and digital to enhance customer and resident experience, aligning with council goals.
  • drive innovation and collaboration with services and subject matter experts to deliver user-centred design solutions.
  • embed a culture of continuous improvement and high performance within the Design and Digital First Transformation function.

FAQs

What is the job title for this position?

The job title is Head of Design and Digital First Transformation.

What is the working pattern for this role?

The working pattern is full-time, 37 hours per week.

Where is this position located?

The position is located at County Hall, Chichester, with hybrid working opportunities.

What is the primary objective of the Head of Design and Digital First Transformation?

The primary objective is to support and drive the design requirements of the transformation portfolio, ensuring the adoption of existing and emerging ways of working, including technologies.

What type of teams will the Head of Design and Digital First Transformation manage?

The Head of Design and Digital First Transformation will manage multi-disciplinary teams (MDT).

Are there opportunities for training and development in this role?

Yes, there are training and development opportunities, including coaching and mentoring.

What kind of benefits does West Sussex County Council offer?

Benefits include a local government pension scheme, generous holiday entitlement, flexible working options, health and wellbeing benefits, and access to a variety of discounts.

How should candidates apply for this position?

Candidates should upload their CV and cover letter through the provided links, outlining their motivations for applying and their relevant skills and experience.

Is this role subject to any background checks?

Yes, this post is subject to 3 years referencing and a health check.

Is this position politically restricted?

Yes, this role is a politically restricted post.

Does West Sussex County Council encourage applications from diverse backgrounds?

Yes, West Sussex County Council welcomes and encourages applications from everyone to build a diverse and talented workforce.

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West Sussex County Council

What we do changes lives. We are there when people are born and in later life; supporting them every step of the way.

Government
Industry
10,001+
Employees

Mission & Purpose

West Sussex County Council is committed to improving the quality of life for everyone in West Sussex. As a community leader, employer and provider of services we want to make sure that everyone in West Sussex has the opportunity to achieve their potential, no matter where they live or what their background, individual characteristics or personal circumstances might be. We work with other local authorities, as well as regional, national and international authorities, to deliver services and represent the best interests of the people of the county.