FAQs
What is the primary responsibility of the Head of Learning Experience Design, Global Product Education at Amazon Ads?
The primary responsibility is to lead all learning experience and content strategy, driving the development of training content that empowers advertisers and sales teams worldwide.
What qualifications are necessary for this position?
Candidates must have a Bachelor's degree or equivalent, with 10+ years of learning design experience and 7+ years of education leadership with increasing influence and responsibility.
What types of learning modalities should the ideal candidate be experienced in?
The ideal candidate should have experience in developing training across various modalities, such as e-learning, live instructor-led sessions, video-based training, and webinars.
Is experience with adult learning theory important for this role?
Yes, an in-depth understanding of adult learning theory and learning design principles is preferred.
What leadership qualities is Amazon looking for in candidates for this role?
Candidates should be strategic thinkers who can influence leadership and stakeholders, foster collaboration across different priorities, and manage complex situations without direct authority.
Are there specific metrics that the Head of Learning Experience Design will be responsible for?
Yes, the individual will set and monitor KPIs for content quality and effectiveness while driving continuous improvements to learning solutions.
What team management responsibilities will this role entail?
The role will involve evaluating team effectiveness, defining organizational structure, and ensuring the scalability of the team while implementing processes for productivity tracking and project management.
What is the focus of the educational content developed by this team?
The educational content spans a wide spectrum of Amazon Ads offerings, including performance, multi-channel, ad tech products, live events programs, sales education content, and advertiser certification content.
What are the preferred communication skills for this job?
Excellent verbal and written communication skills, with a strong emphasis on accuracy and attention to detail, are preferred.
Does Amazon prioritize diversity and inclusion in its hiring process?
Yes, Amazon is committed to a diverse and inclusive workplace and emphasizes fostering an inclusive culture through training and enablement initiatives.