Head of Operations - SeaTec

V.Group

2mo ago

Applications are closed

Job
Full-time
Expert Level
Sales & Business Development
Chennai

Requirements

Good understanding of finance and possess good analytical skills.
Strong computer skills, particularly in Microsoft Office and Accounting systems.
Very good interpersonal, verbal and written communications skills.
Experience managing relevant ship repair, maintenance and diving projects
The highest personal integrity standards, a positive outlook and be self-motivated to develop & succeed.
A good command of the English language both written and oral.
Team Management & Leadership Skills

Responsibilities

To lead team and ensure that given KPI is achieved with safe and quality service delivery is in accordance with SeaTec QM and HSE management systems.
Support on all Marketing / Sales Campaign along with Sales / Business Development Team.
Develop new operation procedures and training together with Team. To assist clients swiftly and promptly with information or other supportive services that may be requested.
Support on preparing quotations for Turnkey projects including costing & timeline. Manage turnkey projects and arrangements together with assigned project managers.
To assist the various departments swiftly and promptly with information or other supportive services that may be requested.
Assign sales KPI to individual Team and Coordinator / Assistant and Admin Team on all process.
To make sure that all enquiries are attended promptly, and quotations / purchase order / invoicing process done within timeline given.
Support Team Leader, Operations Coordinators and lead discussion with client / supplier. Handle disputes arise on projects / invoice.
To ensure prompt communication with the vessels under service.
To monitor operating budgets and communicate any reporting issues or overconsumption to the respective vessels in cooperation with Administration Department.
Develop and ensure that well organized filing system for operations that permits easy reference and prompt retrieval of information.
To ensure all services / repairs / maintenance are carried out in accordance with appropriate and local regulations.
To provide out of hours assistance to operations team as per requirements and keep supplier / Client updated on arrangements / progress.
To perform ad hoc tasks as directed by the line manager.
Embrace V.Group’s safety culture, report all safety observations to avoid escalation of unsafe acts.
Have an overview of Planned Maintenance System and work with the line manager and Maintenance team to ensure equipment is fit for purpose and safe to for use
To implement operating standards, policies and procedures

FAQs

What is the location of the Head of Operations position?

The Head of Operations position is located in Chennai, India.

What responsibilities does the Head of Operations have regarding team management?

The Head of Operations is responsible for leading the team to achieve KPI goals while ensuring safe and quality service delivery in accordance with SeaTec's Quality Management and HSE management systems.

Is experience in finance required for this role?

Yes, a good understanding of finance and strong analytical skills are essential for this role.

What kind of projects will the Head of Operations be managing?

The Head of Operations will be managing ship repair, maintenance, and diving projects, including turnkey projects.

What key skills are necessary for this position?

Key skills necessary for this position include strong computer skills (particularly in Microsoft Office and accounting systems), excellent interpersonal and communication skills, team management, and leadership skills.

What is the expected communication style for this role?

The Head of Operations is expected to have very good interpersonal, verbal, and written communication skills, with a good command of the English language.

Are there opportunities for career growth in this position?

Yes, V. Group offers significant opportunities for career growth and personal development.

What values are central to the work culture at V. Group?

The core values include We Care, We Collaborate, We Challenge, We are Consistent, We Commit, and Deliver.

What kind of support does the Head of Operations provide to the team?

The Head of Operations supports the team by developing new operation procedures, assisting with marketing and sales campaigns, and ensuring prompt responses to enquiries and project management.

What is the application deadline for this position?

The application deadline for the Head of Operations position is December 1, 2024.

V.Group

Global leader in ship management and marine services.

Transportation

Industry

10,001+

Employees

1984

Founded Year

Mission & Purpose

The committed partner of progress for everything at sea.