Head of Product Design (H&B&Me)

Holland & Barrett

19d ago

Applications are closed

Job
Full-time
Senior Level
Design
Product
London

Requirements

**Qualifications:**
Bachelor's or master's degree in UX Design, Human-Computer Interaction, Psychology, or related field.
8+ years of experience in product design, with at least 3 years in a leadership role.
Proven track record of designing and delivering successful mobile and web products.
Proficiency in design and prototyping tools, including Figma.
Deep understanding of accessibility standards and inclusive design practices.
Strong portfolio showcasing innovative and user-centered design solutions.
Excellent leadership, communication, and interpersonal skills.
Ability to thrive in a fast-paced, dynamic environment.
Experience of developing and scaling team plus management of agencies and partners.
Purpose driven.
**Preferred Skills:**
Experience in the health tech industry.
Familiarity with behaviour change theories and techniques.
As well as direct to user apps, experience in B2B and B2B2C would be useful as well as experience of internationalising products.

Responsibilities

Lead and inspire the product design team, fostering a collaborative and innovative work environment.
Develop and implement a comprehensive design strategy that aligns with the company's vision and goals.
Advocate for behaviour design thinking and user-centered design principles across the organization.
Oversee the design and user experience of the behaviour change mobile app and e-commerce website.
Ensure all products are designed with accessibility in mind, meeting or exceeding industry standards (e.g., WCAG) and create bespoke experiences for some audiences.
Collaborate with product managers, developers, science and other stakeholders to deliver cohesive and compelling design solutions.
Conduct user research and usability testing with our user insights team to inform design decisions and improve product usability and accessibility.
Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and user flows. Use these to validate designs with real users, and engage key stakeholders before the development phases begin.
Ensure a seamless and engaging user experience across all touchpoints, including mobile and web platforms.
Develop and maintain design systems and guidelines to ensure consistency across products.
Work with the Head of Brand and Content to ensure consistency across channels.
Create surprise and delight as part of the delivery of behaviours change.
Stay abreast of industry trends, emerging technologies, and best practices in product design and accessibility.
Drive innovation in design processes and tools to enhance productivity and creativity within the team.
Lead, mentor, and grow a diverse team of UX designers – in house and partners.
Foster a collaborative team environment that promotes innovation and excellence.
Work with our Science teams and external regulatory advice agencies to ensure that the design stays within the regulatory guardrails, we set ourselves.
Ensure we are transparent with users on.

FAQs

What qualifications are required for the Head of Product Design position?

A bachelor's or master's degree in UX Design, Human-Computer Interaction, Psychology, or a related field is required, along with 8+ years of experience in product design, including at least 3 years in a leadership role.

What are the primary responsibilities of the Head of Product Design?

The primary responsibilities include leading and inspiring the product design team, developing and implementing the design strategy, overseeing the design and user experience of the mobile app and e-commerce website, conducting user research, and ensuring a seamless user experience across all platforms.

Is experience in the health tech industry preferred for this role?

Yes, experience in the health tech industry is preferred, along with familiarity with behavior change theories and techniques.

What design tools should candidates be proficient in?

Candidates should be proficient in design and prototyping tools, including Figma.

What benefits does Holland & Barrett offer for this position?

Benefits include a 25% employee discount, bonus, pension company contribution, 33 days of holiday per year (inclusive of bank holidays), private medical care, and exclusive benefits from various retailers and providers.

What is the closing date for applications for this position?

The closing date for applications is 10 September 2024.

What is the division and job type for this role?

The division is Wellness Solutions, and the job type is Full Time.

Will the Head of Product Design be responsible for team management?

Yes, the Head of Product Design will lead, mentor, and grow a diverse team of UX designers, fostering a collaborative environment.

Is there a focus on accessibility in the design process?

Yes, ensuring that all products are designed with accessibility in mind is a key responsibility of this role.

How many hours per week is this position?

This position is for 37.5 hours per week.

Holland & Barrett

Making health and wellness a way of life for everyone.

Science & Healthcare

Industry

5001-10,000

Employees

1870

Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.