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Head of Region - London

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Three UK

Aug 13

Applications are closed

  • Job
    Full-time
    Expert Level
  • London

Requirements

  • - Extensive experience of the commercial opportunities and challenges within London.
  • - Extensive leadership experience within a high volume, high footfall environment across multiple commercial sites.
  • - Extensive experience of leading a regional team and a large number of indirect reports ensuring clear direction and timely communications.
  • - The ability to drive the delivery of KPIs, budgets, customer and employee experience resulting in commercial success.

Responsibilities

  • Providing strong leadership to the Region through being visible by promoting a positive culture and bringing the Three brand to life.
  • Inspiring a high performing team to be focused and motivated to achieve objectives.
  • Delivering KPIs through the management of your region, inspiring your direct and indirect reports to achieve sales results.

FAQs

What is the primary responsibility of the Head of Region - London at Three UK?

The primary responsibility is to lead and inspire a team of Area Managers to deliver on the retail strategy for the London region, ensuring commercial success and strong employee engagement.

Who does the Head of Region report to?

The Head of Region reports directly to the Head of Retail.

What qualifications are preferred for this role?

The role prefers candidates with extensive experience in the commercial landscape of London, leadership experience in high volume environments, and a proven ability to drive KPIs and achieve commercial success.

What kind of team will the Head of Region oversee?

The Head of Region will oversee a team of Area Managers and indirectly manage a large number of retail employees within the London region.

What benefits are offered to the Head of Region - London?

Benefits include a competitive salary, a car cash allowance, a performance-based annual bonus, a flexible allowance, regional-based working, 28 days annual leave plus bank holidays, private medical insurance, life assurance, and a free mobile phone package.

Is prior experience in retail leadership necessary for this position?

Yes, extensive leadership experience within a high volume, high footfall retail environment is necessary for this position.

How does Three UK view diversity and inclusion?

Three UK values diversity and inclusion, supporting a workforce that reflects various backgrounds and experiences, and encourages individuals to apply even if they do not meet every single qualification listed.

What is the culture like within the team according to the job description?

The culture is described as positive and collaborative, with a focus on engagement, motivation, and bringing the Three brand to life.

Are there specific growth opportunities for employees in this role?

Yes, there is a strong emphasis on people development and leadership in the role, enabling opportunities for growth and advancement within the company.

Does Three UK accommodate individuals with disabilities?

Yes, Three UK is a Disability Confident Committed Employer and is open to making reasonable adjustments to support candidates throughout the interview process.

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Three UK

Three is a connectivity company focused on providing better connectivity, every day, for every customer.

Telecommunications
Industry
1001-5000
Employees
2003
Founded Year

Mission & Purpose

Three is a telecommunications company based in the UK that provides mobile and broadband services to customers. As one of the leading mobile network operators, Three offers a wide range of products and services, including mobile phone plans, SIM cards, mobile broadband, and home broadband solutions. Their ultimate mission is to connect people and enable seamless communication through reliable and high-quality networks. Three aims to provide innovative and affordable telecommunications solutions to meet the evolving needs of their customers. With a commitment to delivering excellent customer service and staying at the forefront of technological advancements, Three strives to enhance connectivity and enrich the digital experiences of individuals and businesses across the UK.

Culture & Values

  • We focus on the Customer

    Our growth depends on the trust of our customers. We strive to give them reasons to stay loyal to us by considering what they care about. Delivering the best customer experience and services means listening closely to all our customers, taking their feedback into account, and continuously enhancing our offerings based on the feedback they provide.

  • Go beyond the expected

    We believe everything we do will make a difference. Which is why ‘good enough’ just won't do for us. This ambition and passion to provide our customers with the best service and experience is what makes us push the boundaries, both our own and those of the industry. We know that being a leader means keeping a flexible mindset. We never rest on our laurels or do things the way they've always been done just because they've always been done that way. That doesn’t mean we aren’t rigorous in applying experience to new challenges ahead. But if turning great ideas into reality means we need to reinvent the rules a little, then that’s what we’ll do.

  • Work as one Team

    We believe that anything is possible when everybody works as one to reach the same objective. Opinions are valued and constructive feedback helps the flow of information, skills, and knowledge. It’s not about consensus, but about living and breathing collaboration. We provide our teams with the right tools and support to do their best work. Our goal is to find the best solution to any question at hand, and we encourage everybody to contribute.

  • Take Responsibility

    Taking initiative is a question of mindset here, rather than a sign of seniority. It applies to everybody, no matter where you are in the company. It’s all about making things happen and keeping promises. It’s owning your role and being the subject matter expert people know they can rely on. It’s proactively coming up with solutions rather than flagging problems. It’s making sure all actions match your words and you finish what you started. It’s standing up for your point of view and owning up to your mistakes. In other words, it’s inspiring others by being the best you can be.

  • Appreciate each other

    At Three, we value every individual for who they are and what they bring to the table. Therefore, respect and appreciation are at the heart of everything we do. This includes how we build our business to how we treat each other and our customers. We enable respect by living and breathing these behaviours: we're open, honest, and clear, we're approachable and supportive, we're respectful and acknowledging and we're flexible and empowering. This is what builds trust and allows us to be the best we can be to achieve our objectives.

Benefits

  • Pension with 4.5% employer contribution.

  • Dental care

  • High quality private healthcare through Bupa for you and your family

  • Get discounts on 3,300 gyms, health clubs and yoga studios nationwide.

  • Cycle to work scheme