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Head of Training

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Scale AI

1mo ago

  • Job
    Full-time
    Expert Level
  • New York
  • Quick Apply

AI generated summary

  • You need 10+ years in EdTech, expertise in curriculum design, leadership experience, a strong sense of ownership, and a relentless focus on testing and iterating.
  • You will analyze contributor challenges, design training curricula, lead a team for training sessions, support project-specific training, and collaborate with Product and Engineering on content quality metrics.

Requirements

  • 10+ years of experience in EdTech product, content strategy, and/or instructional design
  • Proven track record for designing curriculums and building best-in-class content
  • Experience leading and mentoring a team
  • A high ownership individual who is comfortable navigating ambiguity
  • A relentless attitude of testing and iterating

Responsibilities

  • Investigate the most pressing challenges with tasking + the most common errors our contributors make and why
  • Design and build a curriculum to teach our contributors how to produce great tasks
  • Lead a team of 2-3 people to develop materials, run live training sessions, and other creative ways of teaching taskers
  • Empower operators across the org to create high-quality content tailored to their projects, and support individual project trainings when needed
  • Collaborate with Product and Engineering to build an impactful training experience for contributors
  • Own north-star metrics on content quality and contributor learning, and quickly iterate / test out new approaches

FAQs

What is the primary responsibility of the Head of Training at Scale?

The primary responsibility of the Head of Training is to ensure that contributors on our tasking platform are effective, efficient, and capable, which involves designing training curricula, developing training materials, and owning metrics related to content and contributor quality.

How many people will the Head of Training manage?

The Head of Training will lead a team of 2-3 people.

What type of experience is required for this position?

Candidates should have 10+ years of experience in EdTech product, content strategy, and/or instructional design, as well as a proven track record for designing curricula and building best-in-class content.

What kind of professionals are contributors on the tasking platform?

Contributors include both domain experts, such as PhDs and Master’s students, as well as “generalists,” typically high-school or college graduates.

Will the Head of Training work with other teams within the company?

Yes, the Head of Training will collaborate with Product and Engineering teams to build an impactful training experience for contributors.

What is the importance of testing and iterating in this role?

A relentless attitude of testing and iterating is crucial for quickly improving training approaches and ensuring high content and contributor quality.

What type of benefits does Scale offer to employees?

Scale offers comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO, among other benefits.

What is the salary range for this position?

The salary range for this full-time position is $188,000—$225,600 USD, depending on location and other factors.

Is there an opportunity for equity compensation in this role?

Yes, employees in eligible roles, including this one, may be granted equity-based compensation, subject to Board of Director approval.

Does Scale have any commitments regarding diversity and inclusion?

Yes, Scale is proud to be an affirmative action employer and is committed to equal employment opportunity regardless of various personal characteristics, including race, gender, and disability status.

Scale AI

The Data Platform for AI: High quality training and validation data for AI applications.

Technology
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

At Scale, our mission is to accelerate the development of AI applications. We believe that to make the best models, you need the best data. The Scale Generative AI Platform leverages your enterprise data to customize powerful base generative models to safely unlock the value of AI. The Scale Data Engine consists of all the tools and features you need to collect, curate and annotate high-quality data, in addition to robust tools to evaluate and optimize your models. Scale powers the most advanced LLMs and generative models in the world through world-class RLHF, data generation, model evaluation, safety, and alignment. Scale is trusted by leading technology companies like Microsoft and Meta, enterprises like Fox and Accenture, Generative AI companies like Open AI and Cohere, U.S. Government Agencies like the U.S. Army and the U.S. Airforce, and Startups like Brex and OpenSea.