FAQs
What is the primary role of the Healthcare Assistant/Administrator position?
The primary role involves greeting patients, making telephone bookings for patients attending our services, and performing various administrative tasks to support the team at the Guildford Diagnostic Imaging Centre.
What qualifications or experience are required for this position?
Candidates should ideally have experience in a healthcare environment, strong IT literacy, proficiency in Microsoft Office, and excellent communication and customer service skills.
What specific skills are necessary for success in this role?
Essential skills include excellent organisational abilities, the capacity to work well under pressure, the ability to multi-task, and experience in organising filing systems and computer files.
What are the main duties associated with the Healthcare Assistant/Administrator job?
Key duties include making telephone bookings for patients, providing patient-facing support, managing administrative tasks, and maintaining effective communication both verbally and in writing.
How does Alliance Medical ensure the quality of its services?
Alliance Medical emphasizes values such as collaboration, excellence, learning, efficiency, and openness to ensure the highest level of patient care while continuously seeking improvements in healthcare delivery.
Is there a specific recruitment process for this position?
Yes, Alliance Medical operates a robust pre-employment screening process that includes proof of professional registration and qualifications, a DBS check, and occupational health assessments.
When will interviews for this position take place?
Interviews will be conducted throughout the duration of the job advertisement, so early application is encouraged as the advert may close prior to the scheduled date.
What type of environment will I be working in if I am successful?
You will be working in a healthcare setting with a focus on imaging services, within a team that prioritizes service excellence and innovative patient care solutions.
What does Alliance Medical value in its employees?
Alliance Medical values collaboration, excellence, continuous learning, efficiency, and openness in its employees, promoting a culture that prioritizes high-quality patient care.