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Hospitality Director

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Compass Group

1mo ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Toronto

AI generated summary

  • You need 2+ years in food service management, food safety training, strong leadership, client relations, MS Office skills, cost control ability, and preferably culinary skills.
  • You will manage client relationships, lead teams, oversee menu planning and inventory, ensure event execution, handle vendor relations, and drive financial success while ensuring safety compliance.

Requirements

  • At least two years of related food service management experience
  • ProServe, Food Safe or Basic First Aid training is required
  • The ability to control food and labour costs
  • Creatively apply trendy food items and presentation to food service operations
  • A strong motivator, mentor and leader with management skills
  • A detail-oriented individual and a strong team player
  • Outstanding client and guest relationship skills
  • Excellent verbal and written communication skills
  • Proficiency with MS suite including but not limited to (Word, Excel, Outlook and PowerPoint)
  • Culinary skills would be an asset

Responsibilities

  • Ensure excellent client relationships and guest experience with the service and menu options.
  • Main point of contact for all clients, guests and Compass upper management
  • Recruit, train and lead team of associates to deliver on service commitments and drive a positive guest/client experience
  • Lead all phases of food preparation, menu planning and development whilst factoring allergen programs, including expenditures, budgeting, costing and maintaining proper inventory levels.
  • Ability to coach and develop associates to achieve career aspirations and goals
  • Lead all phases of operation planning including maintenance of proper inventory levels as well as management of physical space
  • Responsible for vendor Management – leveraging Compass approved vendors and maintaining strong vendor relations
  • Solution focused problem solver who is committed to creating an environment where everyone can thrive
  • Strong understanding of catering/event management best practices including but not limited to coordination and execution of events, AV management, management of menus and ordering, etc.
  • Strong business acumen with the proven ability to drive financial success of a unit
  • Managing and enforcing in-unit programs related to Health & Safety, and People.
  • Managing reporting for budgets, annual targets, and ability to strategically identify trends/areas to improve revenue.

FAQs

What is the role of the Hospitality Director at Compass Group Canada?

The Hospitality Director is responsible for ensuring excellent client relationships and guest experiences, managing food preparation and menu planning, leading a team, maintaining inventory levels, and driving financial success within the unit.

What qualifications are required for the Hospitality Director position?

A minimum of two years of related food service management experience is required, along with training in ProServe, Food Safe, or Basic First Aid.

Is experience in culinary skills an asset for this role?

Yes, culinary skills would be considered an asset for the Hospitality Director position.

What kind of support does Compass Group Canada offer for professional development?

Compass Group Canada is committed to coaching and developing associates to achieve their career aspirations and goals.

What specific responsibilities does the Hospitality Director have regarding vendor management?

The Hospitality Director is responsible for leveraging Compass approved vendors and maintaining strong vendor relations to ensure quality service.

Are there any specific software skills required for this role?

Yes, proficiency with the MS Suite, including Word, Excel, Outlook, and PowerPoint, is required.

How does Compass Group Canada promote diversity in its hiring process?

Compass Group Canada is committed to nurturing a diverse workforce and welcomes applications from all qualified candidates, regardless of race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or those requiring accommodation.

What is the importance of health and safety management in this role?

The Hospitality Director is responsible for managing and enforcing in-unit programs related to Health & Safety, ensuring a safe and compliant work environment for all associates and clients.

Does the position require managing budgets and financial reporting?

Yes, the Hospitality Director is responsible for managing reporting for budgets and annual targets, as well as identifying trends and areas for revenue improvement.

What qualities make a successful Hospitality Director in this position?

A successful Hospitality Director should be a strong motivator and leader, detail-oriented, a team player, and possess outstanding client and guest relationship skills.

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Compass Group

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.