Logo of Huzzle

Home

Matches

Explore

Manage

Housekeeping Attendant (M/F/D)

image

Mandarin Oriental Hotel Group

7d ago

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
    Facilities Management
  • Zürich

AI generated summary

  • You should have a strong service orientation, flexibility for weekends/holidays, good manners, quality awareness, commitment, teamwork, and knowledge of German and English; other languages are a plus.
  • You will clean guest rooms and public areas, perform turndown service, manage laundry and amenities, handle guest requests, and report defects while ensuring compliance with hygiene standards.

Requirements

  • Eine ausgeprägte Serviceorientierung und eigenverantwortliche Arbeitsweise
  • Flexibilität – zu Ihrer Position gehören Wochenend- und Feiertagsschichten
  • Gute Umgangsformen und ein hohes Maß an Qualitätsbewusstsein
  • Aufgeschlossenheit, Verantwortungsbewusstsein und Teamfähigkeit
  • Deutsch- und Englischkenntnisse; weitere Fremdsprachen sind von Vorteil

Responsibilities

  • Professional cleaning and maintenance of guest rooms, public areas, and back-of-house spaces
  • Performing turndown service and handling guest requests
  • Responsible use of cleaning supplies in compliance with hygiene and safety standards
  • Forwarding lost and found items to the housekeeping office
  • Reporting technical defects to the relevant departments
  • Assisting with special tasks within the housekeeping department
  • Managing and distributing laundry, guest amenities, and minibar items to floor storage rooms
  • Processing and managing guest laundry, as well as issuing hotel uniforms

FAQs

What are the primary responsibilities of a Housekeeping Attendant?

The Housekeeping Attendant is responsible for the professional cleaning and maintenance of guest rooms, public areas, and back-of-house spaces, performing turndown service, handling guest requests, managing laundry, and reporting any technical defects.

Is flexibility required for this position?

Yes, flexibility is required as the position includes weekend and holiday shifts.

What languages are required for this job?

Proficiency in German and English is required, and knowledge of additional foreign languages is considered advantageous.

What type of benefits does the Housekeeping Attendant receive?

Benefits include discounts on hotel stays and dining, colleague recognition programs, learning and development opportunities, chances for promotions and transfers worldwide, and wellness programs for colleagues.

Does this job require previous experience in housekeeping?

While the job description does not specify, previous experience in housekeeping or a similar role would likely be beneficial.

Where is the Mandarin Oriental Savoy located?

The Mandarin Oriental Savoy is located in the heart of the Old Town of Zurich, within the main business district, and is close to the city’s leisure attractions, just a short walk from the shores of Lake Zurich.

How can one apply for the Housekeeping Attendant position?

Interested candidates can apply by submitting their application as outlined in the job advertisement.

What qualities are important for a Housekeeping Attendant?

Important qualities include strong service orientation, independent work style, excellent manners, high quality awareness, open-mindedness, responsibility, and teamwork skills.

image

Mandarin Oriental Hotel Group

Travel & Leisure
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group. Mandarin Oriental’s aim is to be recognized widely as the best global luxury hotel group, providing 21st century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and its people, while maximizing profitability and long-term shareholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The strategy of the Group is to open the hotels currently under development, while continuing to seek further selective opportunities for expansion around the world. The parent company, Mandarin Oriental International Limited, is incorporated in Bermuda and has a premium listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. Mandarin Oriental Hotel Group International Limited, which operates from Hong Kong, manages the activities of the Group’s hotels. Mandarin Oriental is a member of the Jardine Matheson Group.