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Housekeeping Attendant | Waldorf Astoria Dubai Palm Jumeirah

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Hilton

4d ago

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
    Facilities Management
  • Dubai

AI generated summary

  • You need a positive attitude, strong communication skills, reliability, hotel experience, excellent grooming, and the ability to work independently or in teams while delivering outstanding customer service.
  • You will clean and maintain guest rooms and bathrooms, manage amenities, perform deep cleaning, handle waste, respond to guest requests, and support other departments while adhering to safety standards.

Requirements

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Ability to work on their own or in teams
  • Trustworthy and reliable
  • Hotel experience
  • Experience in a similar position

Responsibilities

  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Be environmentally aware
  • Dispose of waste accordingly
  • Manage guest requests in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Carry out lost property procedures
  • Assist other departments wherever necessary and maintain good working relationships

FAQs

What are the primary responsibilities of a Housekeeping Attendant?

A Housekeeping Attendant is responsible for cleaning guest bedrooms and bathrooms, vacuuming rooms and corridors, changing and replenishing bed linen, towels, and guest amenities, undertaking regular deep cleaning tasks, restocking and maintaining the trolley, managing guest requests, and complying with hotel security and health regulations.

Is experience in a similar position required?

While experience in a similar position is advantageous, it is not explicitly required to apply for the Housekeeping Attendant role.

What qualities are you looking for in a Housekeeping Attendant?

We are looking for a positive attitude, good communication skills, a commitment to high levels of customer service, excellent grooming standards, the ability to work independently and in teams, and being trustworthy and reliable.

What kind of benefits can I expect as a Housekeeping Attendant?

Benefits include a competitive starting salary, holiday entitlement, membership in The Hilton Club for reduced hotel room rates worldwide, and discounts on products and services offered by Hilton Worldwide and its partners.

Is prior hotel experience necessary for this position?

Prior hotel experience is not strictly necessary, but it is considered advantageous for the role of a Housekeeping Attendant.

How should I manage guest requests in this position?

Guest requests should be managed in a timely and efficient manner, ensuring that guests receive the personalized attention they expect from Waldorf Astoria Hotels & Resorts.

Will I receive training if I have no prior experience in housekeeping?

Yes, training and support will be provided to help you succeed in the Housekeeping Attendant role, regardless of prior experience.

Are there opportunities for advancement in this position?

Yes, there may be opportunities for career advancement within Waldorf Astoria Hotels & Resorts, as we value personal growth and development for our employees.

What is the work environment like at Waldorf Astoria Dubai Palm Jumeirah?

The work environment is focused on delivering exceptional service and creating a positive experience for guests, with a commitment to teamwork and high standards.

How does Waldorf Astoria Hotels & Resorts define its service philosophy?

Waldorf Astoria Hotels & Resorts emphasizes personalized attention and the delivery of high-quality service, ensuring that every guest enjoys a singular and extraordinary experience.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay