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Housekeeping Manager

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    Facilities Management
  • Dubai

AI generated summary

  • You need 4 years' experience in luxury housekeeping, expertise in high-end textiles, floral maintenance skills, laundry management, and strong leadership in a fast-paced environment.
  • You will train and supervise the housekeeping team, ensure high cleanliness standards, manage laundry services, handle supplies, address member inquiries, and maintain floral displays.

Requirements

  • 4 years proven experience as a Housekeeping Manager in a luxury environment (hotel, private club, or similar).
  • Expertise in the care and maintenance of high-end textiles, fabrics, and furnishings.
  • Knowledge of floral arrangement maintenance and the ability to manage their presentation in public areas.
  • Experience managing laundry services, including uniform care and third-party laundry providers.
  • Exceptional leadership and organizational skills, with experience managing and training teams.
  • Ability to multitask in a fast-paced, high-expectation environment.

Responsibilities

  • You will supervise, train, and inspire the housekeeping team to deliver outstanding cleanliness and organisation in every area of the club.
  • You will ensure that all luxurious fabrics, such as drapes, upholstery, and delicate linens, are treated with the utmost care. You will also implement specialized cleaning and care procedures to preserve the quality and longevity of these materials.
  • You will source and select the best chemicals and cleaning agents specifically designed for use on high-end textiles, fabrics, and furnishings.
  • You will ensure that all products are safe, effective, and appropriate for luxury materials.
  • You will regularly inspect all areas to guarantee the highest levels of cleanliness and address any issues promptly.
  • You will manage the club’s laundry services, ensuring that uniforms and linens are cleaned and maintained to the highest standards. This includes overseeing any third-party laundry providers and ensuring efficient, timely service.
  • You will monitor and manage housekeeping supplies, including cleaning products, linens, and equipment, ensuring efficient use of resources while maintaining the club’s standards of quality.
  • You will work closely with other department heads to ensure seamless service, particularly for special events or member requests.
  • You will manage inventory levels for cleaning supplies, linens, and equipment, ensuring efficiency without compromising on quality.
  • You will handle any Member inquiries or complaints related to housekeeping, resolving them with the highest level of service.
  • You will ensure all housekeeping activities comply with health and safety regulations, maintaining a safe and pleasant environment for members and staff alike.
  • You will be responsible for the care and maintenance of the floral displays throughout the club’s public areas, ensuring they are refreshed regularly and always contribute to the elegant atmosphere. This includes coordinating with florists to source high-quality flowers that align with the aesthetic of The Arts Club.

FAQs

What type of establishment is The Arts Club Dubai?

The Arts Club Dubai is a luxury private members' club located in the DIFC, designed to provide members with a comfortable and elegant environment akin to a home away from home.

What are the main responsibilities of the Housekeeping Manager?

The Housekeeping Manager is responsible for upholding high standards of cleanliness and presentation, supervising the housekeeping team, ensuring the care of high-end textiles and furnishings, managing laundry services, and maintaining inventory levels for cleaning supplies.

What qualifications are required for the Housekeeping Manager position?

The qualifications include 4 years of proven experience as a Housekeeping Manager in a luxury environment, expertise in the care of high-end textiles, knowledge of floral arrangement maintenance, experience managing laundry services, and exceptional leadership skills.

Is experience in a specific type of environment preferred for this role?

Yes, experience in a luxury environment such as a hotel, private club, or similar setting is preferred.

Will the Housekeeping Manager be involved in managing floral displays?

Yes, the Housekeeping Manager will be responsible for the care and maintenance of floral displays throughout the club’s public areas, ensuring they contribute to the elegant atmosphere.

What type of leadership skills are necessary for this role?

Exceptional leadership and organizational skills are necessary, along with the ability to manage and train teams effectively.

How important is attention to detail in this position?

Attention to detail is crucial as the Housekeeping Manager is responsible for maintaining high standards of cleanliness and the quality of luxury materials within the club.

Will the Housekeeping Manager handle member complaints related to housekeeping?

Yes, the Housekeeping Manager will handle member inquiries or complaints related to housekeeping and resolve them with a high level of service.

Is knowledge of specific cleaning agents required for this job?

Yes, knowledge of sourcing and selecting appropriate cleaning agents specifically designed for high-end textiles, fabrics, and furnishings is required.

How does the Housekeeping Manager collaborate with other departments?

The Housekeeping Manager will work closely with other department heads to ensure seamless service, especially during special events or member requests.

Travel & Leisure
Industry
201-500
Employees

Mission & Purpose

The Arts Club was founded in Mayfair, London in 1863 by men of vision in order to provide a haven for those people who had professional or amateur relationships with the Arts, Literature or Sciences. The club is delighted to be the first international outpost based in Dubai’s DIFC. The club spans an impressive 65,000 square feet, set over four floors. It provides Members with an extension to their own homes: elegant, comfortable, versatile, and surrounded by like-minded individuals therein.