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Housekeeping Supervisor (m/f/d)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Facilities Management
  • Amsterdam

AI generated summary

  • You need 1-2 years in a similar role, strong motivational and coaching skills, a hospitality affinity, and intermediate English communication.
  • You will train and manage housekeeping staff, address guest complaints, pre-block rooms, and ensure friendly service to exceed guest expectations daily.

Requirements

  • To succeed in this role, we believe you should have a minimum of 1-2 years of work experience in a similar role.
  • You are an experienced and hands on motivator and it is in your nature to communicate clearly with surprising coaching skills.
  • It goes without saying that you have affinity with hospitality and are able to create and nurture a professional and inspiring environment to your team and guests.
  • You are able to communicate on an intermediate level in English.

Responsibilities

  • Work along the team to provide heartfelt service;
  • Managing and train the team by coordinating the activities of the room attendants and general cleaners;
  • Assist to monitor and handle guest complaints, and create proactive planning to increase guest satisfaction scores;
  • Checking reservations and pre-blocking rooms to ensure that all guest expectations are exceeded upon arrival;
  • Ensure the housekeeping team provides a professional and friendly service for guests.

FAQs

What is the role of the Housekeeping Supervisor at Sir Albert Hotel?

The Housekeeping Supervisor is responsible for managing and training the housekeeping team, coordinating the activities of room attendants and general cleaners, and ensuring that guests receive professional and friendly service.

What are the qualifications required for this position?

To succeed in this role, you should have a minimum of 1-2 years of work experience in a similar role, strong communication skills, and a passion for hospitality.

Is prior experience in hospitality necessary?

Yes, prior experience in a similar role is necessary, as well as an affinity for hospitality.

What are the working conditions like?

The working conditions are dynamic and rapidly changing, requiring the ability to manage a diverse team and adapt quickly to new situations.

What languages do I need to speak for this job?

You are required to communicate at an intermediate level in English.

Are there any specific benefits offered to employees?

Yes, benefits include fixed staff rates for all Sircle Collection Hotels, discounts at restaurants and shops, a day off for your birthday, free in-house experiences, and company events.

How can I apply for this position?

Interested candidates can apply by pressing the application button and sending their CV and motivation letter. A recruiter will contact you within 5 days.

Who can I contact for more information about the application process?

For more information, you can contact Khadika Attia at 06-41794330.

What is the work environment like?

The work environment is collaborative and involves interacting with a diverse team and guests from different cultures and backgrounds.

Will I receive training as a Housekeeping Supervisor?

Yes, the role involves managing and training the housekeeping team, which includes providing guidance and support to team members.

A collection of creative hospitality brands located in Europe’s most inspiring neighborhoods.

Travel & Leisure
Industry
501-1000
Employees
2011
Founded Year

Mission & Purpose

Sircle Collection is a hospitality management company that operates a collection of boutique hotels, restaurants, and bars across various cities in Europe. Known for their distinctive style and personalised service, Sircle Collection offers unique experiences that blend modern design, comfort, and local culture. Their properties aim to create memorable stays by focusing on thoughtful details, high-quality amenities, and curated guest experiences. The company’s ultimate mission is to redefine hospitality by combining creative spaces with exceptional service. Their purpose is to provide travellers with enriching and authentic experiences that resonate on a personal level, making each stay feel special and unique.