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Housekeeping Team Member

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LGH Hotels Management Ltd

2mo ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    Facilities Management
  • Kingston upon Hull

AI generated summary

  • You should have previous housekeeping experience, attention to detail, teamwork skills, and good communication. Be physically fit, organized, safety-conscious, and eager to learn.
  • You will clean guest rooms and public areas, maintain high cleaning standards, report damages, and keep storage areas tidy while ensuring exceptional service levels.

Requirements

  • Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
  • Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
  • Is a team player who is reliable, punctual, and able to work collaboratively with others
  • Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
  • Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
  • Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
  • Has a positive attitude and a willingness to learn and develop new skills
  • Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
  • Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.

Responsibilities

  • As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests.
  • You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional.
  • Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames.
  • You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out.
  • You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy.

FAQs

What are the main responsibilities of a Housekeeping Team Member?

As a Housekeeping Team Member, your main responsibilities include cleaning and maintaining guest rooms, public areas, linen rooms, and cupboards, servicing hotel bedrooms to company standards, reporting damages or breakages, and keeping storerooms and working areas clean and tidy.

Is previous experience in housekeeping required?

Yes, previous experience in a similar role is preferred, as it demonstrates an understanding of the importance of attention to detail in housekeeping.

What kind of training or skills are necessary for this role?

The ideal candidate should have excellent time management skills, good communication skills, a positive attitude, and a willingness to learn. Familiarity with health and safety regulations and proper use of cleaning equipment and chemicals is also important.

What are the physical demands of the job?

The job requires physical fitness, as you will need to carry and move heavy objects, stand for extended periods, and work in a fast-paced environment.

Are there any benefits offered to employees in this position?

Yes, benefits include employee discounts on hotel rates, shopping discounts, eye care, legal and money advice, counseling sessions, a cycle to work scheme, free meals on duty, free parking, and various wellbeing support resources.

Is teamwork important in this role?

Yes, being a team player is essential as the role requires collaboration with others to ensure the smooth running of the hotel and exceptional service delivery.

Where is Hull Humber View Hotel located?

The Hull Humber View Hotel is located with dramatic views over the Humber estuary and iconic bridge, just a short 10-minute drive from Hull city centre.

What type of hotel is Hull Humber View part of?

The Hull Humber View Hotel is part of the Signature Collection by Best Western, which is known for its award-winning hospitality.

Is there an opportunity for career growth within this company?

Yes, there are opportunities for career growth within LGH Hotels Management, which has a growing portfolio of 42 hotels throughout the UK.

How can I apply for this position?

To apply for the position, you should visit our careers page or submit your application through the designated recruitment channels provided by LGH Hotels Management.

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LGH Hotels Management Ltd

A highly experienced management company with a growing collection of owned multi branded mid to upscale properties.

Travel & Leisure
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

LGH Hotels Management Ltd. specializes in managing and developing hotels across the UK, focusing on enhancing guest experiences and operational efficiency. Their ultimate mission is to deliver exceptional hospitality while maximizing value for stakeholders, including owners and investors. The company's purpose revolves around creating memorable stays for guests through high standards of service, innovative practices, and sustainable management, ultimately contributing to the growth and success of the hotel industry.