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Housing Management Coordinator

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Home Group

20d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Bath

AI generated summary

  • You must have housing management experience, be proactive, organized, guide colleagues, handle rent collection and tenancy actions, and collaborate effectively with teams and external partners.
  • You will support homeless individuals, assist with housing benefits, issue notices, prepare vacant properties, and ensure health and safety compliance and maintenance standards are met.

Requirements

  • Experience in managing a housing management caseload and overseeing landlord and housing management duties
  • Know-how of re-letting of properties, collecting rents, and taking formal tenancy action when needed
  • Able to take on a lead role within the team, offering guidance and support to your colleagues
  • The ability to work on your own initiative, positively influencing people from all different backgrounds
  • A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative
  • Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Responsibilities

  • Supporting people over the age of 18 who are homeless or are at risk of homelessness.
  • Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
  • Help our customers with housing benefit claims, making sure that these are received on their rent account.
  • Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
  • Getting our properties ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales.
  • Ensuring we are health and safety compliant and that maintenance standards are met.

FAQs

What are the working hours for the Housing Management Coordinator position?

The working hours are Monday to Friday from 9 AM to 5 PM, totaling 37.5 hours per week.

What is the pay rate for this role?

The pay rate is £12.64 per hour, which translates to £24,664 per annum.

Is there an opportunity for career growth within the organization?

Yes, Home Group encourages career advancement and supports colleagues in growing within the organization.

What types of benefits are offered to employees?

Benefits include 34 days leave (increasing to 39), a health cash plan, high street discounts, and support tools for well-being.

What is the role of a Housing Management Coordinator?

The role involves providing tenancy support, ensuring properties are well maintained, assisting with housing benefit claims, and managing a housing caseload for customers at risk of homelessness.

Is there any travel involved in this position?

Yes, the role requires travelling around three properties within Bath. You can use public transport or walk if preferred.

What kind of experience is required for this position?

Candidates should have experience in managing a housing management caseload and handling landlord and housing management duties, as well as knowledge of re-letting properties and collecting rent.

Will I need to complete a background check?

Yes, an Enhanced DBS check is required for this position, and the company will cover the cost of this check.

Does the organization offer support for diversity and inclusion?

Yes, Home Group promotes an inclusive environment and has internal diversity networks to support all colleagues.

Can I apply for this position if I require visa sponsorship?

Unfortunately, the organization is currently unable to offer sponsorship to external candidates for this role.

Home Group

We’re a housing association with a difference, on a mission to build homes, independence and aspirations.

Real Estate
Industry
1001-5000
Employees
1935
Founded Year

Mission & Purpose

We're Home Group, a housing association, social enterprise and charity with a turnover of £430m and one of the UK's largest providers of high quality housing and integrated housing, health and social care.We're proud of the difference that we have made over the last 80+ years and we continue to work hard to support 113,000 customers in 55,000 homes across the UK. Our aim is to build homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! We're the 5th best place to work in the UK, the 4th best in the North East and the 4th best for women. Our apprenticeship programme is award winning; in 2019 we were named large employer of the year and large north east employer of the year in 2020. We're also a Stonewall top 100 employer, ranked at 40th.

Benefits

  • Reduced or Flexible Hours

  • Life Insurance

  • Mental Health Care

  • Pension Plan

  • Adoption Assistance

  • Dependent Care

  • Family Medical Leave

  • Maternity & Paternity Leave

  • Military Leave