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Housing Support Worker

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  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare

Requirements

  • Have an NVQ Level 2 in Health and Social Care, or be willing to work towards it.
  • Training in medication administration will be supplied.
  • An ability to build trusting therapeutic relationships with those people who use the service. You will understand the value of setting safe boundaries and expectations and be able to do so whilst modelling positive relationships, care, kindness, and compassion.
  • A high level of emotional intelligence; to be non-judgemental, resilient, and empathetic. This candidate will also be a strong communicator.
  • Understanding of PIE, ACEs, and strength/restorative-based approaches.
  • Experience in representing and advocating the needs of service users.
  • Experience working with individuals with complex mental health needs disrupted attachments interpersonal difficulties and challenging behaviour.
  • A willingness to reflect positively on feedback with a desire to further personal learning.
  • You will be able to work under your own initiative and be responsive to changing priorities.
  • You will have a good understanding of the wide range of community and third-sector organisations operating across the area.
  • You must have a full driving licence and be prepared to travel as part of this role.
  • The rota is a rolling rota covering six weeks. This rota includes shift patterns that cover mornings, afternoons, nights, and occasional weekend work.

Responsibilities

  • Willing to work towards Care Inspectorate Wales-related qualification
  • Administration and supervision of medication
  • Ensuring service users have choice and control in the delivery of their support
  • Front-line support of service users, based throughout the Gwent Area
  • Reacting quickly and positively to the individual needs of service users
  • Proactive, consistent, compassionate, flexible and focused on enabling the service user to thrive within a new environment and surrounding relationships
  • Providing practical support like supporting individuals in Care and Treatment Plan reviews
  • Support with medical appointments, community activities, assisting with emotional regulation, problem-solving and relationship building

FAQs

What is the salary for the Housing Support Worker position?

The salary for the Housing Support Worker position is £26,385.74.

How many service users will I be supporting in this role?

You will be supporting a small caseload of up to 8 service users.

What are the working hours for this position?

The position requires 35 hours of work per week.

Is this a permanent position?

Yes, this is a permanent contract.

What is the shift pattern for this role?

The role follows a 6-week rolling rota covering days, nights, and weekends.

What qualifications do I need to apply for this position?

You should have an NVQ Level 2 in Health and Social Care or be willing to work towards it.

Will I receive training for medication administration?

Yes, training in medication administration will be provided.

What benefits does the organization offer?

Benefits include 30 days annual leave plus bank holidays, additional gifted days, a company culture promoting work-life balance, and various health and well-being initiatives like free eye tests and a cycle to work scheme.

What kind of experience is required for this role?

Experience working with individuals with complex mental health needs, disrupted attachments, interpersonal difficulties, and challenging behavior is required.

Is driving required for this position?

Yes, you must have a full driving license and be prepared to travel as part of the role.

Are there opportunities for career development in this organization?

Yes, the organization offers plenty of opportunities to grow and develop your skills and career.

How does the organization support work-life balance?

The organization promotes work-life balance through various initiatives, including flexible work culture and generous leave policies.

Will I have the opportunity to participate in community service activities?

Yes, you will have opportunities to be involved in 'Can-Do' days, which focus on giving back to local communities.

What kind of support is offered for well-being?

The organization provides access to internal coaching and well-being services, as well as a free and confidential 24/7 Employee Assistance Well-being Hub.

What is expected of me in terms of building relationships with service users?

You are expected to build trusting therapeutic relationships with service users, showing care, kindness, and compassion while maintaining safe boundaries and expectations.

Our mission is to provide a clear and transparent recruitment service to the social care, nursing & education sectors.

Human Resources
Industry
11-50
Employees
2015
Founded Year

Mission & Purpose

Vetro Recruitment’s mission is to be the most recommended Health, Social Care and Education recruitment agency in the UK. We believe the hundreds of 5-star reviews left by our clients and agency workers illustrate we are delivering on our mission. **4-day week employer** Our business is built around nurturing our 3 C’s, Clients, Candidates (agency workers), and Colleagues. In order to continue to provide an outstanding level of service and deliver on our mission, we must look after all three. Underpinning this delivery is living by our company core values. Honest and trustworthy Investors in people Professional and reliable Ethical Experts in our field Progressive and innovative Striving for perfection Placing with pride Having fun Why work with us? As an approved supplier to all major public and private frameworks as well as multiple SME’s, we can offer a huge variety of temporary and permanent opportunities to those seeking work in our sectors. We value our agency workers and offer a highly competitive benefits package including: Free Weekly PAYE Pay Flexible Hours Fantastic Rates of Pay Holiday Pay & Contributed Pension Ongoing Comprehensive Training Vetro shift booking app 24/7 Support Line Golden Ticket Draw to Win £500 quarterly Public frameworks we are approved on: NHS Wales Clinical and Healthcare Staffing Framework NHS Crown Commercial - Provision of Clinical and Healthcare Staffing (RM6161) The NPS Supply Teachers Framework for Wales Crown Commercial - Supply Teachers and Temporary Staff in Educational Establishments (RM3826) If you are an organisation looking to partner with a specialist recruitment agency that gives you access to the leading talent in your sector and allows you time to do what you do best, partner with us today. Quality Safeguarding is our number 1 priority. We have numerous quality stamps that highlight our robust processes and compliance procedures. REC Gold standard audited NHS audited BEIS audited ISO9001(in progress)

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