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HR Administrator

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The Arch Company

1mo ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
  • London
  • Quick Apply

AI generated summary

  • You need strong organizational and problem-solving skills, tech-savviness, discretion, and interpersonal skills. Experience in payroll and benefits, plus CIPD qualifications, are desirable.
  • You will manage employee lifecycle tasks, oversee HR inboxes, ensure policy compliance, provide exceptional service, collaborate with the team, maintain accurate records, and utilize HR systems effectively.

Requirements

  • Knowledge Skills And Experience:
  • Essential:
  • Organizational Skills: Ability to manage and prioritize a wide range of administrative tasks efficiently.
  • Problem-Solving: Proactive in identifying issues and finding solutions in a timely manner.
  • Technology Savvy: Comfortable using various HR software and technology to streamline HR processes.
  • Discretion: Handle sensitive information with the utmost confidentiality and professionalism.
  • Interpersonal Skills: Build and maintain positive relationships with colleagues and stakeholders.
  • Desired:
  • Previous involvement in payroll & benefits (enrolment processes, eligibility criteria, and employee communications related to benefits)
  • Any relevant qualifications such as CIPD

Responsibilities

  • Employee Lifecycle Management:
  • Handle the administration for all stages of the employee lifecycle from onboarding to offboarding.
  • Ensure all employee records are accurately maintained and updated in the HR information system.
  • Shared Inbox Management:
  • Oversee multiple shared HR inboxes, ensuring timely and accurate responses.
  • Prioritize and delegate emails to appropriate team members as necessary.
  • HR Policies and Procedures:
  • Possess comprehensive knowledge of HR policies and procedures to provide accurate information and guidance.
  • Stay updated with any changes in HR policies and ensure they are communicated and implemented effectively.
  • Customer Service Excellence:
  • Lead and inspire the HR team to deliver outstanding customer service to internal and external stakeholders.
  • Handle HR-related queries and issues with a customer-centric approach.
  • Team Collaboration:
  • Work collaboratively with other team members, fostering a supportive and cohesive team environment.
  • Participate actively in team meetings and contribute to team goals.
  • Communication Skills:
  • Exhibit exceptional communication skills, comfortable interacting with stakeholders at all levels.
  • Deliver clear and concise information through various communication channels.
  • Accuracy and Attention to Detail:
  • Maintain high levels of accuracy in all administrative tasks.
  • Pay close attention to detail, especially when handling employee records and data input.
  • HR Experience:
  • Bring prior experience working within an HR department, with an understanding of HR best practices.
  • Apply previous HR knowledge to enhance current HR processes and systems.
  • HR Information System Proficiency:
  • Use HR information systems effectively to access, input, and compile HR data.
  • Generate reports and analyse HR data to support decision-making processes.
  • Time Management:
  • Manage multiple tasks within tight and conflicting timeframes.
  • Prioritize tasks effectively to ensure timely completion of HR activities.
  • Leadership and Adherence to Values:
  • Lead by example, demonstrating commitment to The Arch Company policies, procedures, and values.
  • Foster a culture of integrity, respect, and professionalism within the HR team.

FAQs

What is the purpose of the HR Administrator role at The Arch Company?

The HR Administrator ensures the smooth operation of the HR department by providing administrative support, maintaining employee records, managing HR databases, processing employment documentation, and handling employee relations, among other tasks.

What are the key responsibilities of the HR Administrator?

Key responsibilities include managing the employee lifecycle from onboarding to offboarding, overseeing shared HR inboxes, providing guidance on HR policies, inspiring outstanding customer service, collaborating with team members, maintaining accurate records, and utilizing HR information systems.

What qualifications or experience are essential for this role?

Essential qualifications include strong organizational skills, problem-solving abilities, technology proficiency, discretion in handling sensitive information, and interpersonal skills to maintain positive relationships with colleagues and stakeholders. Previous experience in an HR department is also required.

Is there a preference for any specific qualifications for this position?

Yes, while essential qualifications are outlined, desired qualifications include involvement in payroll and benefits processes and relevant certifications such as CIPD.

How does The Arch Company support workplace diversity and inclusivity?

The Arch Company is committed to creating a diverse, inclusive, and equitable workplace and encourages individuals to apply even if they do not meet every aspect of the job description, believing that a diverse workforce contributes to overall success.

What skills are emphasized for communication in this role?

The HR Administrator should exhibit exceptional communication skills, be comfortable interacting with stakeholders at all levels, and effectively deliver clear and concise information through various communication channels.

How important is attention to detail in this role?

Attention to detail is critical as the HR Administrator will maintain employee records and handle administrative tasks, requiring a high level of accuracy.

What type of work environment can the HR Administrator expect at The Arch Company?

The HR Administrator can expect a collaborative and supportive team environment, where active participation in team meetings and contribution to team goals are valued.

How does the HR Administrator contribute to customer service excellence?

The HR Administrator leads and inspires the HR team to deliver outstanding customer service and addresses HR-related queries with a customer-centric approach.

What tools or systems might the HR Administrator need to use?

The HR Administrator will need to use HR information systems effectively to access, input, and compile HR data, as well as generate reports to support decision-making processes.

The Arch Company

The Arch Company is the largest provider of properties for small and medium sized businesses in England and Wales.

Real Estate
Industry
51-200
Employees

Mission & Purpose

The Arch Company acquired Network Rail’s former commercial estate business. It is now the landlord for more than 3,800 businesses across England and Wales making it the UK’s largest small business landlord, working with thousands of business owners, from car mechanics to bakeries and restaurants, who make a unique and vital contribution to the UK economy. The Arch Company is committed to engaging with all customers and communities in an open and responsive manner and creating an environment in which businesses can flourish in the long term. The Arch Company is owned by Telereal Trillium and Blackstone.