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HR Technology Solutions Analyst

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KPMG

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • IT & Cybersecurity
    People, HR & Administration
  • Toronto

AI generated summary

  • You need a degree in IT/Business, 3-5 years in HR tech, expertise in integrated HR apps, strong Excel skills, problem-solving ability, and good communication. Project management experience is a plus.
  • You will gather requirements, assess processes, configure systems, draft documentation, execute tests, provide technical support, maintain security, and collaborate with the HR Technology team.

Requirements

  • Degree or diploma in Information Technology/Business required.
  • 3 to 5 years work experience in an HR Technology environment in a business systems analysis role.
  • Proven knowledge and experience with multiple, complex integrated HR applications (PeopleSoft and/or SAP/SuccessFactors and/or specialized applications, e.g., Recruitment solutions).
  • Software skills
  • Advanced Microsoft Excel, Word
  • Intermediate Other Microsoft product family, including Teams, Outlook, Visio, PowerPoint, Project, Access
  • Preferred SQL, Power BI, HTML/CSS
  • Proven ability to think conceptually, problem-solve, and create application solutions to address moderately complex business needs.
  • Strong business analysis and impact analysis skills.
  • Strong verbal and written communication skills. Ability to effectively communicate technical concepts to business users in their language.
  • Proven ability to manage work across several systems and projects with competing priorities and timelines.
  • Strong customer service orientation and interpersonal skills.
  • Strong and consistent attention to detail to produce accurate and high quality work.
  • Intermediate project management experience - project scoping and planning, project and systems documentation, ability to prioritize work, etc.

Responsibilities

  • Partner with a Senior Solutions Analyst/Senior Manager on new solutions or enhancements to existing solutions with moderate complexity.
  • Support business process requirements assessment by participating in requirements gathering sessions with stakeholders and SMEs, documenting outcomes, assessing current and future state processes, conducting gap analysis against system capabilities, and completing risk assessment and impact analyses.
  • Use technical knowledge of system configuration and functionality to assess options, best practices, and provide recommendations for solutions to business requirements. Where required, effectively liaise with system vendors to drive additional support and functionality around solution design.
  • Draft formal requirements and functional/technical specifications documentation, and configure systems (PeopleSoft/other HCM applications, iCIMS/other recruiting applications) or partner with vendors and developers to build systems solutions.
  • Design and execute test plans of moderate complexity, document issues, and liaise effectively with team members/SMEs, developers and/or vendors to troubleshoot and resolve issues.
  • Maintain and update documentation on process SOPs, configuration specifications, testing, etc.; develop and deliver end user training on solution functionality, process changes, etc.
  • Provide technical support for HR applications by troubleshooting moderate complexity system problems; act as the technical liaison between the end user and vendor/developer when escalating problems requiring coding program fixes or for issues outside the scope of HR Technology.
  • Perform security and configuration maintenance within HR applications.
  • Collaborate and partner effectively with the team in problem solving and managing work capacity by using team work intake processes and working to gain and share knowledge across the spectrum of applications supported by the HR Technology team.

FAQs

What is the role of an HR Technology Solutions Analyst at KPMG?

The HR Technology Solutions Analyst at KPMG partners with senior team members to deliver project and operational support for HR applications, including implementations, enhancements, maintenance, integration, and reporting.

What qualifications are required for this position?

A degree or diploma in Information Technology or Business is required, along with 3 to 5 years of work experience in an HR Technology environment in a business systems analysis role.

What specific HR applications should candidates be familiar with?

Candidates should have proven knowledge and experience with multiple complex integrated HR applications, such as PeopleSoft, SAP, SuccessFactors, and specialized applications like recruitment solutions.

What skills are necessary for this job?

Essential skills include advanced Microsoft Excel and Word abilities, intermediate knowledge of Microsoft Teams, Outlook, Visio, PowerPoint, Project, and Access, as well as preferred skills in SQL, Power BI, and HTML/CSS.

What is the work environment like at KPMG?

KPMG values integrity, excellence, courage, and teamwork. The workplace is inclusive and supportive, providing opportunities for individuals to reach their full potential.

Is KPMG committed to diversity and inclusion?

Yes, KPMG in Canada is committed to creating a respectful, inclusive, and barrier-free workplace that values a diverse workforce.

What kind of support does KPMG provide during the recruitment process?

KPMG offers adjustments and accommodations throughout the recruitment process to ensure candidates perform at their best, including options for extra preparation time or accessible communication supports.

Can you describe the nature of collaboration within the HR Technology team?

Collaboration within the HR Technology team involves problem-solving, managing work capacity through teamwork intake processes, and sharing knowledge across the various applications supported by the team.

What are the responsibilities related to documentation and training in this role?

Responsibilities include maintaining and updating documentation on process SOPs and configuration specifications, as well as developing and delivering end-user training on solution functionality and process changes.

What type of problem-solving skills are important for the HR Technology Solutions Analyst position?

Candidates should possess strong conceptual thinking and problem-solving abilities to create application solutions that address moderately complex business needs.

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KPMG

Accounting
Industry
10,001+
Employees

Mission & Purpose

KPMG is one of the Big 4 accounting firms and provides professional services in the areas of audit, tax, and advisory. With a global presence, they offer a wide range of solutions to help organisations navigate complex business challenges, manage risks, and achieve sustainable growth. KPMG's ultimate mission is to inspire confidence and empower change, aiming to deliver high-quality services that contribute to the success and long-term viability of their clients. Their purpose revolves around building trust in the capital markets, supporting economic growth, and fostering a culture of integrity and accountability. Through their expertise, innovation, and commitment to ethical practices, KPMG strives to make a positive impact on businesses, economies, and society as a whole.