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HRIS User Support Administrator

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Tetra Tech

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
  • Pasadena, +1
    Remote

AI generated summary

  • You need 1-4 years of HR experience, quick learner, customer-focused, strong in MS Office, able to manage tasks, understand HR principles, and handle sensitive data discreetly.
  • You will support HRIS users globally, resolve inquiries, maintain process documentation, ensure data integrity, and participate in system testing while promoting user confidence in the HRIS.

Requirements

  • 1-4 years of relevant field related experience
  • Ability to quickly learn new systems, processes, and procedures in a fast-paced environment
  • Demonstrates curiosity and seeks clarification by asking thoughtful questions to deepen understanding of systems and processes
  • Customer service oriented with the ability to provide support and guidance to HR Staff and other end-users
  • Takes ownership of tasks and driving them forward independently
  • The ability to manage multiple tasks simultaneously and reprioritize as urgent issues arise; effective time management is crucial
  • Familiarity with core HR principles and practices and how they interface with HR Systems
  • Strong MS Office experience (Excel, Word, and PowerPoint) familiarity with MS SharePoint, Teams, and OneDrive
  • Ability to handle sensitive employee data with discretion

Responsibilities

  • Serves as the primary point of contact for HRIS user support across several HR teams globally
  • Creates and maintains departmental process documentation
  • Provides clear, accurate, and consistent guidance to HR users, ensuring alignment with departmental processes and procedures
  • Responds to user inquiries and resolves system issues quickly and effectively
  • Understands HRIS technology and the ability to clearly explain system functionality to end users
  • Ensures users feel supported and confident in their ability to utilize the HRIS effectively
  • Maintains the accuracy and integrity of employee data within the HRIS, including supporting routine audits
  • Participates in system testing when necessary

FAQs

What is the job title for this position?

The job title is HRIS User Support Administrator.

Where is the location for this job?

The position is based in Pasadena, CA, but it is a full-time remote opportunity with occasional in-office requirements.

What are the main responsibilities of the HRIS User Support Administrator?

The primary responsibilities include providing frontline user support for HRIS, responding to user inquiries, maintaining data integrity, and assisting HR staff with technical issues.

How much does this position pay?

The pay scale for this position ranges from $26.00 to $31.75 per hour, based on qualifications and experience.

What qualifications are required for this role?

Candidates should have 1-4 years of relevant field experience, the ability to learn new systems quickly, strong customer service skills, and familiarity with core HR principles and practices.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include experience working with HRIS systems and a Bachelor's Degree in Human Resources Management.

Is prior experience with HR systems necessary?

While not mandatory, experience working with HRIS systems is preferred.

What skills are important for this role?

Important skills include problem-solving, attention to detail, effective communication, time management, and the ability to handle sensitive employee data with discretion.

How does Tetra Tech promote diversity and inclusion in the workplace?

Tetra Tech prioritizes equitable inclusion of all people and is committed to diversity, inclusion, and equity as core values of the company.

How can I apply for this position?

You can explore open positions and apply through Tetra Tech's careers page at https://www.tetratech.com/careers.

Will I need to travel for this job?

While the position is primarily remote, you may be required to come into the Pasadena office on an as-needed basis.

Are phone calls or agency inquiries accepted for this job application?

No, phone calls or inquiries from agencies are not accepted.

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Tetra Tech

Leading with Science®

Engineering & Construction
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Tetra Tech is a leading, global provider of consulting and engineering services. We are differentiated by Leading with Science® to provide innovative technical solutions to our clients. We support global commercial and government clients focused on water, environment, sustainable infrastructure, renewable energy, and international development. With 27,000 associates worldwide, Tetra Tech provides clear solutions to complex problems.  Tetra Tech est un chef de file mondial dans les domaines des services de consultation, des services de l’ingénierie et des services techniques. Grâce à nos solutions novatrices et durables, nous aidons nos clients à composer avec leurs besoins en gestion des eaux, en environnement, en infrastructures, en gestion des ressources, en énergie et en développement international. À travers nos 27 000 associés des quatre coins du monde, Tetra Tech propose des solutions optimales aux problèmes les plus complexes.

Benefits

  • Health Insurance

  • Life Insurance

  • Flexible Spending Account (FSA)

  • vision insuarence

  • Dental Insurance