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Human Resources Coordinator

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Hilton

28d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
  • Durban

AI generated summary

  • You should have prior experience in HR, strong communication skills, customer service focus, flexibility, MS Office proficiency, payroll experience, and knowledge of hospitality and IR.
  • You will coordinate projects, assist with communication, manage office supplies, handle correspondence, greet guests, maintain filing systems, and ensure a clean, organized work area.

Requirements

  • Previous experience in or equivalent role
  • Positive attitude
  • Excellent communication and people skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams
  • Experience with MS Office applications and Outlook
  • Experience in payroll
  • Knowledge of hospitality
  • Knowledge in IR

Responsibilities

  • Coordinates projects and activities and projects, as assigned. Provides clerical and office support and assistance to department management
  • Maintain communication with departments involved in the assigned project/activity
  • Route incoming mail, faxes, and packages
  • Answer telephone and assist internal and external guests with requests
  • Writes correspondence on behalf of the department
  • Makes copies, send/distributes outgoing mail
  • Uses email system to deliver and accept emails
  • Greet internal and external customers when entering the department
  • Assist with a variety of requests
  • Maintains detailed filing system for department
  • Maintain office supplies for department
  • Report all unsafe conditions immediately
  • Attend all mandatory meetings
  • Follow and know emergency procedures as needed
  • Keep work area clean and organized
  • Maintain a good working relationship with other department, employees, and guess

FAQs

What are the main responsibilities of a Human Resources Coordinator?

A Human Resources Coordinator is responsible for coordinating and implementing department activities and projects, providing clerical and office support, maintaining communication with involved departments, managing incoming correspondence, assisting guests, maintaining detailed filing systems, and ensuring a clean and organized work area.

What qualifications or experience are preferred for this role?

Previous experience in a similar role is preferred, along with excellent communication and people skills, a positive attitude, experience with MS Office applications and Outlook, and experience in payroll.

Is this position focused only on administrative tasks?

While administrative tasks are a significant part of the role, the Human Resources Coordinator also needs to assist with various departmental requests, coordinate projects, and maintain a good working relationship with other departments and team members.

Does this position require specific software knowledge?

Yes, experience with MS Office applications and Outlook is required for this position.

What type of working environment can I expect?

The working environment is collaborative and service-oriented, requiring flexibility to respond to different work situations and the ability to work under pressure both individually and in teams.

Are there opportunities for advancement in this role?

While the job description does not specify, working at Hilton often provides opportunities for career development and advancement within the organization based on performance and experience.

What kind of skills can help me succeed in this position?

Successful candidates will possess excellent communication and people skills, a commitment to high levels of customer service, flexibility, and the ability to work well under pressure, as well as strong organizational skills.

Are there mandatory training or meetings?

Yes, attendance at all mandatory meetings is required for this role.

What company's values should I embody as a Human Resources Coordinator?

You should embody a positive attitude, commitment to customer service, high grooming standards, and the ability to maintain good working relationships with team members and guests.

What does Hilton value in its team members?

Hilton values team members who demonstrate exceptional customer service, uphold high standards, and contribute positively to creating remarkable hospitality experiences.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay