FAQs
What is the primary focus of the Human Resources - HR Operations Manager role?
The primary focus is to lead, implement, and innovate various functions within the Human Resources department, including compliance, Talent Acquisition, onboarding, HRIS management systems, compensation management, and performance management.
What are the minimum qualifications required for this position?
The minimum qualifications include a bachelor’s degree in Business Administration, Human Resources, or an equivalent combination of education and related work experience, along with 8+ years of relevant job experience.
Is prior banking experience preferred for this position?
Yes, prior bank experience is considered a desired qualification for the ideal candidate.
What essential skills are needed for the HR Operations Manager role?
Essential skills include strong project management abilities, proficiency in data analysis using Excel, superior organizational skills, and strong communication skills.
What HR management systems should a candidate be familiar with?
Candidates should have experience with HRMS software, such as Ceridian Dayforce, and familiarity with engagement software like Gallup, Microsoft Forms, Power Automate, and Power BI.
How does the Company view Equity, Diversity, and Inclusion?
The Company has a long-standing commitment to Equity, Diversity, and Inclusion, promoting the growth, revitalization, and sustainability of the communities it serves and striving for all associates to feel welcome and empowered.
What type of work environment can candidates expect in this position?
Candidates can expect an office setting with traditional hours, standing for extended periods, and the capability to work at a rapid pace.
What kind of training and support will be provided in this role?
The HR Operations Manager will be expected to drive communication through various channels, create and facilitate HR trainings, and maintain business intelligence reports, while supporting various HR strategies and processes.
What is the expectation regarding compliance with laws and regulations?
Candidates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.
Are there any physical requirements associated with this role?
Yes, candidates must be able to perform physical tasks such as standing for long periods, pushing and pulling, bending, and lifting, as well as working more than 40 hours per week when necessary.