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Impiegata/o Call Center

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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    People, HR & Administration

Requirements

  • Diploma o Laurea Triennale;
  • Buon Utilizzo PC;
  • Doti comunicative, buona dialettica, padronanza della lingua italiana.
  • Disponibilità immediata e residenza in zone limitrofe a sede di lavoro.

Responsibilities

  • - La persona sarò impiegata in attività di assistenza telefonica clienti, gestendo le chiamate in entrata ed uscita.
  • - Indagini di Satisfation, con iniziative di follow up, a scopo di individuare gli interessi d'acquisto.
  • - Campagne di recall per promuovere i servizi.

FAQs

What is the job title for this position?

The job title is Impiegata/o Call Center.

What type of contract is offered for this job?

An initial contract in somministrazione a tempo determinato (temporary employment) is offered, with the possibility of permanent insertion into the company.

What are the working hours for this position?

The working hours are part-time, 30 hours per week, with shifts from Monday to Friday between 08:00 and 20:00, and possible rotation on Saturdays from 08:00 to 19:00, which may include split shifts.

Is previous experience required for this role?

Yes, preferable previous experience in help desk, customer service, back-office commercial, or call center is required.

What qualifications are needed for this position?

A Diploma or a Laurea Triennale (three-year degree) is required.

Where is the job located?

The job is located in the vicinity of Mestre (VE) in Italy.

Are there opportunities for full-time employment?

Yes, the position can also be evaluated as a full-time opportunity.

What skills are important for this job?

Important skills include good PC usage, communication abilities, good dialectic skills, and proficiency in the Italian language.

Is immediate availability required?

Yes, candidates must have immediate availability and reside in areas near the workplace.

How should candidates apply for this position?

Candidates should apply by submitting their curriculum vitae with a photo in Word or PDF format.

L'Italia che lavora con piacere

Human Resources
Industry
11-50
Employees

Mission & Purpose

Opportunity Job is an Italian employment agency that specialises in connecting job seekers with suitable employment opportunities and providing recruitment solutions to businesses. The company focuses on matching candidates' skills with the needs of various industries, ensuring that employers find the right talent. Their ultimate mission is to bridge the gap between employers and job seekers, facilitating successful employment outcomes. The purpose of Opportunity Job is to provide personalised and efficient recruitment services that support both individuals in their career growth and companies in building strong workforces.