FAQs
What are the essential job functions for the Infrastructure Services position?
The essential job functions include providing technical support in infrastructure services, contributing to infrastructure projects, participating in monitoring and troubleshooting systems, addressing infrastructure-related challenges, supporting documentation development, enhancing technical skills, applying problem-solving abilities, and following best practices in service delivery.
What qualifications are required for this job?
The basic qualifications include a Bachelor's degree in a relevant field or equivalent experience, typically 2+ years of relevant work experience, proven experience in infrastructure technology analysis, proficiency in data analysis and problem-solving, and a commitment to continuous learning.
Are there any additional qualifications that would be advantageous?
Yes, an advanced degree in a relevant field and relevant certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are considered a plus.
What skills are important for this role?
Important skills for this role include problem-solving abilities, technical support skills, data analysis proficiency, and the ability to work collaboratively with a team to address infrastructure challenges.
How does this position contribute to infrastructure projects?
This position contributes to infrastructure projects by assisting in tasks under supervision and participating in the monitoring and basic troubleshooting of infrastructure systems.
Is continued education or skill development encouraged in this role?
Yes, continuous development and enhancement of technical skills are encouraged as part of this role.
Does this position follow any best practices in delivering services?
Yes, the position requires following established best practices and standards in infrastructure service delivery.
Is there a possibility for career advancement in this field?
Yes, as you develop skills and gain experience in this role, there may be opportunities for career advancement within the infrastructure services field or related areas.
What type of support will I provide in this role?
In this role, you will provide technical support for infrastructure services, respond to issues, assist with tasks, and contribute to infrastructure documentation and reporting.
Are there any vulnerabilities to be aware of during the recruitment process?
Yes, be cautious of recruitment fraud schemes where fictitious job offers are made. DXC never asks for money or personal information during the recruitment process, and it's advisable to verify job offers through official channels.