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Inside Sales Specialist (f/m/d)

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DP World

1mo ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Logistics
  • Stuttgart

AI generated summary

  • You must have logistics sales experience, CRM/TMS proficiency, operational knowledge, excellent organizational skills, and strong English and German communication abilities.
  • You will target customers, maintain relationships, coordinate shipments, address inquiries, track sales, generate reports, and stay updated on industry trends to identify growth opportunities.

Requirements

  • Proven experience in operations as a fundament of customer service and pricing tasks
  • Proven experience in sales in the logistics industry
  • Proficiency in using CRM and TMS software and other relevant tools
  • Detail oriented with excellent organizational abilities
  • Knowledge of freight forwarding operations and supply chain management
  • Excellent communication skills when it comes to handling customers and a good command in English and German

Responsibilities

  • Target potential customers, develop and maintain a customer database and deliver compelling sales pitches to prospective customers.
  • Serve as a primary point of contact for existing clients, address customer inquiries promptly and maintain strong, long-term customer relationships.
  • Collaborate with the operations team to plan and coordinate shipments, ensure accurate and timely delivery, monitor shipment progress and resolve any issues that may arise.
  • Maintain accurate record of sales, customer interactions and revenue.
  • Generate regular sales reports and forecasts.
  • Stay updated on industry trends & competitors and identify opportunities of improvement and expansion.

FAQs

What is the primary responsibility of the Inside Sales Specialist at DP World?

The primary responsibility is to generate revenue by selling logistics services, managing customer inquiries, and coordinating shipments to ensure timely and efficient delivery.

What qualifications are needed for the Inside Sales Specialist role?

The role requires proven experience in operations and sales within the logistics industry, proficiency in CRM and TMS software, excellent organizational abilities, knowledge of freight forwarding operations, and strong communication skills in English and German.

What kind of experience is preferred for this position?

Proven experience in customer service and pricing tasks, as well as sales experience in the logistics industry, is preferred for this position.

Is knowledge of industry trends important for the Inside Sales Specialist role?

Yes, staying updated on industry trends and competitors is essential to identify opportunities for improvement and expansion.

How do we ensure timely and efficient delivery of shipments?

The Inside Sales Specialist collaborates with the operations team to plan and coordinate shipments, monitor shipment progress, and resolve any issues that may arise to ensure timely and efficient delivery.

What is included in the compensation package for this role?

DP World offers a market competitive compensation package as part of the employment for this role.

Can you describe the work environment at DP World?

DP World fosters an informal atmosphere that encourages personal growth and self-development within a growing international organization.

How many employees does DP World have globally?

DP World has more than 113,000 employees across over 92 countries.

What other companies are part of the DP World family?

The DP World family includes companies such as Syncreon, Imperial, and P&O.

What role does technology play in DP World’s operations?

Technology is integrated with physical infrastructure to create efficient end-to-end solutions, advancing the sector towards better ways to trade and minimizing disruptions from the factory floor to the customer’s door.

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DP World

We make trade flow, to change what’s possible for everyone.

Transportation
Industry
10,001+
Employees
2005
Founded Year

Mission & Purpose

We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. We make trade flow, to change what’s possible for everyone.