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Interior Sales Assistant (Part Time)

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OKA

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • London

AI generated summary

  • You need luxury retail experience, strong customer service and soft selling skills, good organization, flexibility for weekends, a passion for interiors, and a creative problem-solving spirit.
  • You will provide exceptional customer service, offer product advice, achieve sales targets, process transactions, identify sales opportunities, promote design services, and maintain store presentation standards.

Requirements

  • Previous luxury retail experience, ideally within the furniture or homeware sectors
  • Passion for providing best-in-class customer service and building lasting customer relationships
  • Proven soft selling skills, including link-selling of complimentary products
  • Good organisational skills and the ability to prioritise
  • Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
  • Target-driven
  • Keen interest and enthusiasm for beautiful interiors
  • A creative, problem-solving spirit
  • Passion for the OKA brand

Responsibilities

  • Provision of exceptional customer service to OKA customers
  • Providing advice and guidance on products to customers in person and via phone
  • Generating and maximising project revenue to meet sales targets
  • Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
  • Identifying sales opportunities
  • Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
  • Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas

FAQs

What are the working hours for the Interior Sales Assistant position?

The Interior Sales Assistant position is part-time, requiring 32 hours per week.

Where is the job located?

The job is based at our flagship store in Chelsea, London.

What is the expected level of experience for applicants?

Previous luxury retail experience, ideally within the furniture or homeware sectors, is preferred.

Is there any flexibility in working hours?

Yes, applicants should have a flexible approach to working weekends, public holidays, and occasional travel to support other stores.

What kind of customer service expectations are there for this role?

The role requires providing exceptional customer service, advice, and guidance to customers both in person and via phone.

Are there any additional benefits offered?

Yes, benefits include 33 days holiday (pro-rata), a health cash plan, generous staff discount, enhanced maternity pay, and more.

How important is a passion for interior design for this role?

A keen interest and enthusiasm for beautiful interiors is highly valued and is essential for success in this position.

What is the application process for this job?

Interested candidates should send their CV along with details of their salary expectations, notice period, and right to work information via the provided link.

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OKA

Welcome to OKA, where quintessentially British design meets global craftsmanship. Inspiring interiors as unique as you.

Manufacturing & Electronics
Industry
201-500
Employees
1999
Founded Year

Mission & Purpose

What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it. OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades.